Social Service Delivery in Violent Contexts : Achieving Results Against the Odds – A Report from Afghanistan, Pakistan and Nepal
This report provides the foundation for a new approach to service delivery in violence-affected contexts that is sensitive to the actual forms of violence, politics, and bargaining encountered in many conflict-affected states. The findings unearth...
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| Format: | Report |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2017
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| Online Access: | http://documents.worldbank.org/curated/en/343141497021595501/Social-service-delivery-in-violent-contexts-achieving-results-against-the-odds-a-report-from-Afghanistan-Pakistan-and-Nepal http://hdl.handle.net/10986/27748 |
| Summary: | This report provides the foundation for
a new approach to service delivery in violence-affected
contexts that is sensitive to the actual forms of violence,
politics, and bargaining encountered in many
conflict-affected states. The findings unearth issues about
how development organizations should approach service
delivery in contested settings. As many countries today are
riven by conflict and internal division, some familiar rules
of the game may be inadequate to deal with the mounting
humanitarian and development challenges posed by complex
conflict situations, particularly where affected people need
access to social services. This raises dilemmas about the
ethical and political judgments and trade-offs that
development actors frequently have to make. A key challenge
is whether development actors can adapt their procedures and
ways of working to the fluidity, uncertainties, and risk
taking that the new, conflict-riven landscape demands while
preserving financial accountability, doing no harm, and
ensuring aid effectiveness. Based on research in
Afghanistan, Pakistan and Nepal, the report probes how
social service delivery is affected by violent conflict and
what are the critical factors that make or break successful delivery. |
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