Civic Tech in the Global South : Assessing Technology for the Public Good

This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and communication technology (ICT) platforms designed to amplify ci...

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Main Authors:	Peixoto, Tiago, Sifry, Micah L.
Format:	Book
Language:	English en_US
Published:	Washington, DC: World Bank and Personal Democracy Press 2017
Subjects:	ICT STRATEGY CITIZEN ENGAGEMENT GOVERNANCE PUBLIC UTILITIES PARTICIPATORY BUDGETING ONLINE VOTING
Online Access:	http://documents.worldbank.org/curated/en/717091503398213001/Civic-tech-in-the-global-south-assessing-technology-for-the-public-good http://hdl.handle.net/10986/27947

id	okr-10986-27947
recordtype	oai_dc
spelling	okr-10986-279472021-05-25T10:54:42Z Civic Tech in the Global South : Assessing Technology for the Public Good Peixoto, Tiago Sifry, Micah L. Peixoto, Tiago Sifry, Micah L. ICT STRATEGY CITIZEN ENGAGEMENT GOVERNANCE PUBLIC UTILITIES PARTICIPATORY BUDGETING ONLINE VOTING This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and communication technology (ICT) platforms designed to amplify citizen voices to improve service delivery. Focusing on empirical studies of initiatives in the global south, the authors highlight both citizen uptake (yelp) and the degree to which public service providers respond to expressions of citizen voice (teeth). The first evaluation looks at U-report in Uganda, a mobile platform that runs weekly large-scale polls with young Ugandans on a number of issues, ranging from safety to access to education to inflation to early marriage. The following evaluation takes a closer look at MajiVoice, an initiative that allows Kenyan citizens to report, through multiple channels, complaints with regard to water services. The third evaluation examines the case of Rio Grande do Sul’s participatory budgeting - the world’s largest participatory budgeting system - which allows citizens to participate either online or offline in defining the state’s yearly spending priorities. While the comparative study has a clear focus on the dimension of government responsiveness, the evaluations examine civic technology initiatives using five distinct dimensions, or lenses. The choice of these lenses is the result of an effort bringing together researchers and practitioners to develop an evaluation framework suitable to civic technology initiatives. 2017-08-22T16:15:10Z 2017-08-22T16:15:10Z 2017-08-21 Book http://documents.worldbank.org/curated/en/717091503398213001/Civic-tech-in-the-global-south-assessing-technology-for-the-public-good 978-0-9964142-27 http://hdl.handle.net/10986/27947 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC: World Bank and Personal Democracy Press Publications & Research :: Publication Publications & Research
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	ICT STRATEGY CITIZEN ENGAGEMENT GOVERNANCE PUBLIC UTILITIES PARTICIPATORY BUDGETING ONLINE VOTING
spellingShingle	ICT STRATEGY CITIZEN ENGAGEMENT GOVERNANCE PUBLIC UTILITIES PARTICIPATORY BUDGETING ONLINE VOTING Peixoto, Tiago Sifry, Micah L. Civic Tech in the Global South : Assessing Technology for the Public Good
description	This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and communication technology (ICT) platforms designed to amplify citizen voices to improve service delivery. Focusing on empirical studies of initiatives in the global south, the authors highlight both citizen uptake (yelp) and the degree to which public service providers respond to expressions of citizen voice (teeth). The first evaluation looks at U-report in Uganda, a mobile platform that runs weekly large-scale polls with young Ugandans on a number of issues, ranging from safety to access to education to inflation to early marriage. The following evaluation takes a closer look at MajiVoice, an initiative that allows Kenyan citizens to report, through multiple channels, complaints with regard to water services. The third evaluation examines the case of Rio Grande do Sul’s participatory budgeting - the world’s largest participatory budgeting system - which allows citizens to participate either online or offline in defining the state’s yearly spending priorities. While the comparative study has a clear focus on the dimension of government responsiveness, the evaluations examine civic technology initiatives using five distinct dimensions, or lenses. The choice of these lenses is the result of an effort bringing together researchers and practitioners to develop an evaluation framework suitable to civic technology initiatives.
author2	Peixoto, Tiago
author_facet	Peixoto, Tiago Peixoto, Tiago Sifry, Micah L.
format	Book
author	Peixoto, Tiago Sifry, Micah L.
author_sort	Peixoto, Tiago
title	Civic Tech in the Global South : Assessing Technology for the Public Good
title_short	Civic Tech in the Global South : Assessing Technology for the Public Good
title_full	Civic Tech in the Global South : Assessing Technology for the Public Good
title_fullStr	Civic Tech in the Global South : Assessing Technology for the Public Good
title_full_unstemmed	Civic Tech in the Global South : Assessing Technology for the Public Good
title_sort	civic tech in the global south : assessing technology for the public good
publisher	Washington, DC: World Bank and Personal Democracy Press
publishDate	2017
url	http://documents.worldbank.org/curated/en/717091503398213001/Civic-tech-in-the-global-south-assessing-technology-for-the-public-good http://hdl.handle.net/10986/27947
_version_	1764466202321616896

Civic Tech in the Global South : Assessing Technology for the Public Good

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