Making It Easier to Apply for a Bank Account : A Study of the Indian Market
This paper draws on new individual-level survey data from India to study the costs of opening an account and the efficiency of the account application process. The data show a recent increase in account ownership, especially by women and poor adult...
| Main Authors: | , , , |
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| Format: | Working Paper |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2017
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/504741506452393306/Making-it-easier-to-apply-for-a-bank-account-a-study-of-the-Indian-market http://hdl.handle.net/10986/28450 |
| Summary: | This paper draws on new individual-level
survey data from India to study the costs of opening an
account and the efficiency of the account application
process. The data show a recent increase in account
ownership, especially by women and poor adults. The data
also suggest that India's flagship financial inclusion
program, the Jan Dhan Yojana scheme, has made it easier to
get an account, through lower costs and greater ease of
applying. Yet despite the scheme's initial successes,
people who wish to apply for an account continue to incur a
range of costs. The survey results suggest several
recommendations that could improve the account application
process and increase ownership and usage of accounts. |
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