Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review

There is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performanc...

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Main Authors: Molina, Ezequiel, Carella, Laura, Pacheco, Ana, Cruces, Guillermo, Gasparini, Leonardo
Format: Journal Article
Published: Taylor and Francis 2017
Subjects:
Online Access:http://hdl.handle.net/10986/28629
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recordtype oai_dc
spelling okr-10986-286292021-05-25T10:54:36Z Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review Molina, Ezequiel Carella, Laura Pacheco, Ana Cruces, Guillermo Gasparini, Leonardo COMMUNITY ENGAGEMENT COMMUNITY MONITORING ACCOUNTABILITY ANTICORRUPTION SERVICE DELIVERY COMMUNITY-BASED PROGRAM EDUCATION CORRUPTION There is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performance and provide feedback to providers and politicians. This systematic review and meta-analysis appraises and synthesises evidence on the effects of CMIs on access and quality of service delivery and corruption outcomes in low and middle-income countries. The results indicate evidence of beneficial effects of CMIs on service delivery quality and on helping to curb corruption. The potential benefits of CMIs on access to and quality of services are likely to be higher when interventions are designed so that contact between both actors are promoted, and tools for citizens to monitor agents’ performance are provided. However, more rigorous research is needed to address this hypothesis. 2017-11-02T21:01:38Z 2017-11-02T21:01:38Z 2017-09-27 Journal Article Journal of Development Effectiveness 1943-9342 http://hdl.handle.net/10986/28629 CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank Taylor and Francis Publications & Research :: Journal Article Publications & Research
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
topic COMMUNITY ENGAGEMENT
COMMUNITY MONITORING
ACCOUNTABILITY
ANTICORRUPTION
SERVICE DELIVERY
COMMUNITY-BASED PROGRAM
EDUCATION
CORRUPTION
spellingShingle COMMUNITY ENGAGEMENT
COMMUNITY MONITORING
ACCOUNTABILITY
ANTICORRUPTION
SERVICE DELIVERY
COMMUNITY-BASED PROGRAM
EDUCATION
CORRUPTION
Molina, Ezequiel
Carella, Laura
Pacheco, Ana
Cruces, Guillermo
Gasparini, Leonardo
Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review
description There is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performance and provide feedback to providers and politicians. This systematic review and meta-analysis appraises and synthesises evidence on the effects of CMIs on access and quality of service delivery and corruption outcomes in low and middle-income countries. The results indicate evidence of beneficial effects of CMIs on service delivery quality and on helping to curb corruption. The potential benefits of CMIs on access to and quality of services are likely to be higher when interventions are designed so that contact between both actors are promoted, and tools for citizens to monitor agents’ performance are provided. However, more rigorous research is needed to address this hypothesis.
format Journal Article
author Molina, Ezequiel
Carella, Laura
Pacheco, Ana
Cruces, Guillermo
Gasparini, Leonardo
author_facet Molina, Ezequiel
Carella, Laura
Pacheco, Ana
Cruces, Guillermo
Gasparini, Leonardo
author_sort Molina, Ezequiel
title Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review
title_short Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review
title_full Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review
title_fullStr Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review
title_full_unstemmed Community Monitoring Interventions to Curb Corruption and Increase Access and Quality in Service Delivery : A Systematic Review
title_sort community monitoring interventions to curb corruption and increase access and quality in service delivery : a systematic review
publisher Taylor and Francis
publishDate 2017
url http://hdl.handle.net/10986/28629
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