Digital Financial Services : Challenges and Opportunities for Emerging Market Banks

A digital transformation is taking place in the financial services industry, with a host of non-bank innovators offering both customer facing and back office financial technology products and services. This transformation includes emerging market e...

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Bibliographic Details
Main Authors: Saal, Matthew, Starnes, Susan, Rehermann, Thomas
Format: Brief
Language:English
Published: International Finance Corporation, Washington, DC 2018
Subjects:
Online Access:http://documents.worldbank.org/curated/en/750421502949470705/Digital-financial-services-challenges-and-opportunities-for-emerging-market-banks
http://hdl.handle.net/10986/30368
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Summary:A digital transformation is taking place in the financial services industry, with a host of non-bank innovators offering both customer facing and back office financial technology products and services. This transformation includes emerging market economies, and in many places offers a viable digital alternative to traditional banks, which have left significant populations underbanked. This note explores the challenges and opportunities that financial technology innovations present for banks in these nations.