The Opportunities and Challenges of Digitizing Government-to-Person Payments

This paper reviews evidence on the benefits and challenges faced by governments migrating from cash to digital (electronic) government-to-person (G2P) payments. When supported by an appropriate consumer financial protection framework, digital payments enable confidential and convenient financial ser...

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Bibliographic Details
Main Authors:	Klapper, Leora, Singer, Dorothe
Format:	Journal Article
Published:	Published by Oxford University Press on behalf of the World Bank 2019
Subjects:	G2P E-GOVERNMENT GOVERNMENT-TO-PERSON CASH TRANSFERS BANKING CORRUPTION DEPOSIT ELECTRONIC PAYMENT SYSTEM ELECTRONIC TRANSFERS
Online Access:	http://hdl.handle.net/10986/31223

id	okr-10986-31223
recordtype	oai_dc
spelling	okr-10986-312232021-05-25T10:54:36Z The Opportunities and Challenges of Digitizing Government-to-Person Payments Klapper, Leora Singer, Dorothe G2P E-GOVERNMENT GOVERNMENT-TO-PERSON CASH TRANSFERS BANKING CORRUPTION DEPOSIT ELECTRONIC PAYMENT SYSTEM ELECTRONIC TRANSFERS This paper reviews evidence on the benefits and challenges faced by governments migrating from cash to digital (electronic) government-to-person (G2P) payments. When supported by an appropriate consumer financial protection framework, digital payments enable confidential and convenient financial services, which can be especially important for women. By shifting government wages and social transfers into accounts, governments can lead by example. Digitizing G2P payments has the potential to dramatically reduce costs, increase efficiency and transparency, and help recipients build familiarity with digital payments. Digital wage and social transfer payments can also provide the on-ramp to financial inclusion and in many cases the first account that the recipient has in her own name and under her control. However, digitizing G2P payments is not without its challenges. Most importantly, digitization may require significant up-front investments in building an adequate physical payment infrastructure that is able to process such payments, as well as a financial identification system and a consumer protection and education framework to ensure that recipients have safe, reliable, and affordable access to the digital payment system. 2019-02-05T19:55:45Z 2019-02-05T19:55:45Z 2017-08-01 Journal Article World Bank Research Observer 1564-6971 http://hdl.handle.net/10986/31223 CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank Published by Oxford University Press on behalf of the World Bank Publications & Research :: Journal Article Publications & Research
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
topic	G2P E-GOVERNMENT GOVERNMENT-TO-PERSON CASH TRANSFERS BANKING CORRUPTION DEPOSIT ELECTRONIC PAYMENT SYSTEM ELECTRONIC TRANSFERS
spellingShingle	G2P E-GOVERNMENT GOVERNMENT-TO-PERSON CASH TRANSFERS BANKING CORRUPTION DEPOSIT ELECTRONIC PAYMENT SYSTEM ELECTRONIC TRANSFERS Klapper, Leora Singer, Dorothe The Opportunities and Challenges of Digitizing Government-to-Person Payments
description	This paper reviews evidence on the benefits and challenges faced by governments migrating from cash to digital (electronic) government-to-person (G2P) payments. When supported by an appropriate consumer financial protection framework, digital payments enable confidential and convenient financial services, which can be especially important for women. By shifting government wages and social transfers into accounts, governments can lead by example. Digitizing G2P payments has the potential to dramatically reduce costs, increase efficiency and transparency, and help recipients build familiarity with digital payments. Digital wage and social transfer payments can also provide the on-ramp to financial inclusion and in many cases the first account that the recipient has in her own name and under her control. However, digitizing G2P payments is not without its challenges. Most importantly, digitization may require significant up-front investments in building an adequate physical payment infrastructure that is able to process such payments, as well as a financial identification system and a consumer protection and education framework to ensure that recipients have safe, reliable, and affordable access to the digital payment system.
format	Journal Article
author	Klapper, Leora Singer, Dorothe
author_facet	Klapper, Leora Singer, Dorothe
author_sort	Klapper, Leora
title	The Opportunities and Challenges of Digitizing Government-to-Person Payments
title_short	The Opportunities and Challenges of Digitizing Government-to-Person Payments
title_full	The Opportunities and Challenges of Digitizing Government-to-Person Payments
title_fullStr	The Opportunities and Challenges of Digitizing Government-to-Person Payments
title_full_unstemmed	The Opportunities and Challenges of Digitizing Government-to-Person Payments
title_sort	opportunities and challenges of digitizing government-to-person payments
publisher	Published by Oxford University Press on behalf of the World Bank
publishDate	2019
url	http://hdl.handle.net/10986/31223
_version_	1764473829113987072

The Opportunities and Challenges of Digitizing Government-to-Person Payments

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