Antenatal Care Satisfaction in a Developing Country : A Cross-Sectional Study from Nigeria

Utilization of Antenatal Care (ANC) is very low in Nigeria. Self-reported patient satisfaction may be useful to identify provider- and facility-specific factors that can be improved to increase ANC satisfaction and utilization. Exit interview data collected from ANC users and facility assessment sur...

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Bibliographic Details
Main Authors: Onyeajam, Dumbiri J., Xirasagar, Sudha, Khan, Mahmud M., Hardin, James W., Odutolu, Oluwole
Format: Journal Article
Published: Springer 2019
Subjects:
Online Access:http://hdl.handle.net/10986/31346
Description
Summary:Utilization of Antenatal Care (ANC) is very low in Nigeria. Self-reported patient satisfaction may be useful to identify provider- and facility-specific factors that can be improved to increase ANC satisfaction and utilization. Exit interview data collected from ANC users and facility assessment survey data from 534 systematically selected facilities in four northern Nigerian states were used. Associations between patient satisfaction (satisfied, not-satisfied) and patient ratings of the provider’s interactions, care processes, out-of-pocket costs, and quality of facility infrastructure were studied.