Bank, W. (2019). Complaints Handling within Financial Service Providers: Principles, Practices, and Regulatory Approaches. World Bank, Washington, DC.
Chicago Style (17th ed.) CitationBank, World. Complaints Handling Within Financial Service Providers: Principles, Practices, and Regulatory Approaches. World Bank, Washington, DC, 2019.
MLA (8th ed.) CitationBank, World. Complaints Handling Within Financial Service Providers: Principles, Practices, and Regulatory Approaches. World Bank, Washington, DC, 2019.
Warning: These citations may not always be 100% accurate.