Basic Business Models for Banks Providing Digital Financial Services in Africa
Digital financial services have progressed rapidly since the first mobile-money services in East Africa a decade ago. Their early success in Kenya and Tanzania sent telecom firms, banks, technology firms, and development institutions scrambling to...
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| Format: | Brief |
| Language: | English |
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International Finance Corporation, Washington, DC
2019
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| Online Access: | http://documents.worldbank.org/curated/en/376101567673260688/Basic-Business-Models-for-Banks-Providing-Digital-Financial-Services-in-Africa http://hdl.handle.net/10986/32364 |
| Summary: | Digital financial services have
progressed rapidly since the first mobile-money services in
East Africa a decade ago. Their early success in Kenya and
Tanzania sent telecom firms, banks, technology firms, and
development institutions scrambling to launch similar
services. Yet many or most of these new services found only
limited success of their own. The process delivered valuable
lessons to the industry, however, including insights about
scale, effective engagement models, the importance of
adopting new technologies and rethinking corporate cultures,
and the need for new digital financial services and products. |
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