Getting Value for Money in Social Service Delivery for Serbia : Synthesis Report
The Government of Serbia has embarked on a program to review the functions of various entities in the state administration. The aim of the review is to support the government’s effort to control the wage bill and improve efficiency and effectivenes...
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| Format: | Report |
| Language: | English |
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World Bank, Washington, DC
2020
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| Online Access: | http://documents.worldbank.org/curated/en/571161580201061562/Serbia-Getting-Value-for-Money-in-Social-Service-Delivery-for-Serbia-Synthesis-Report http://hdl.handle.net/10986/33310 |
| Summary: | The Government of Serbia has embarked on
a program to review the functions of various entities in the
state administration. The aim of the review is to support
the government’s effort to control the wage bill and improve
efficiency and effectiveness in public administration. The
government also requested an integrated review of service
delivery in three sectors: (i) health; (ii) education; and
(iii) labor and social policy. The Vertical Review of the
Ministry of Labor, Employment, Veteran and Social Affairs
(MoLEVSA) is the labor and social policy component of the
overall integrated review of service delivery. The
activities that were ultimately selected were: review of the
operations of the central registry for social insurance
(CROSO); review of the staffing and expenditures of the
pension and disability fund of Serbia (PIO); analysis of the
structure and administration of Serbia’s social assistance
programs; and analysis of the staffing and relative
efficiency of the branch offices of the national employment
service (NES). This synthesis report reviews the results of
these four studies, identifies synergies and follow-up
activities, and discusses the time frame for the follow-up activities. |
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