Building Trust in Government through Citizen Engagement

This paper explores questions related to trust in government and citizen engagement based on a literature review and consultations with experts and World Bank practitioners. The authors unpack the understanding of what trust is by shedding light on...

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Main Authors:	Kumagai, Saki, Iorio, Federica
Format:	Working Paper
Language:	English
Published:	World Bank, Washington, DC 2020
Subjects:	CITIZEN ENGAGEMENT TRANSPARENCY GOVERNANCE PUBLIC SECTOR REFORM POLITICAL TRUST
Online Access:	http://documents.worldbank.org/curated/en/440761581607070452/Building-Trust-in-Government-through-Citizen-Engagement http://hdl.handle.net/10986/33346

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recordtype	oai_dc
spelling	okr-10986-333462021-06-14T09:54:57Z Building Trust in Government through Citizen Engagement Kumagai, Saki Iorio, Federica CITIZEN ENGAGEMENT TRANSPARENCY GOVERNANCE PUBLIC SECTOR REFORM POLITICAL TRUST This paper explores questions related to trust in government and citizen engagement based on a literature review and consultations with experts and World Bank practitioners. The authors unpack the understanding of what trust is by shedding light on different types of trust and their measurements, explore the relationship between trust and citizen engagement, briefly discuss what governments can do to improve their citizens' trust in institutions, and conclude with areas for further exploration. This paper suggests trust in government and citizen engagement form a mutually reinforcing, interdependent dynamic in policy formation that is affected by common attributes and affect development outcomes and effectiveness. It is one in a series of four notes from the Governance Global Practice on citizen engagement in the areas of fragile, conflict, and violence situations, open government, trust, and emerging technology. 2020-02-19T16:56:33Z 2020-02-19T16:56:33Z 2020-02 Working Paper http://documents.worldbank.org/curated/en/440761581607070452/Building-Trust-in-Government-through-Citizen-Engagement http://hdl.handle.net/10986/33346 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	CITIZEN ENGAGEMENT TRANSPARENCY GOVERNANCE PUBLIC SECTOR REFORM POLITICAL TRUST
spellingShingle	CITIZEN ENGAGEMENT TRANSPARENCY GOVERNANCE PUBLIC SECTOR REFORM POLITICAL TRUST Kumagai, Saki Iorio, Federica Building Trust in Government through Citizen Engagement
description	This paper explores questions related to trust in government and citizen engagement based on a literature review and consultations with experts and World Bank practitioners. The authors unpack the understanding of what trust is by shedding light on different types of trust and their measurements, explore the relationship between trust and citizen engagement, briefly discuss what governments can do to improve their citizens' trust in institutions, and conclude with areas for further exploration. This paper suggests trust in government and citizen engagement form a mutually reinforcing, interdependent dynamic in policy formation that is affected by common attributes and affect development outcomes and effectiveness. It is one in a series of four notes from the Governance Global Practice on citizen engagement in the areas of fragile, conflict, and violence situations, open government, trust, and emerging technology.
format	Working Paper
author	Kumagai, Saki Iorio, Federica
author_facet	Kumagai, Saki Iorio, Federica
author_sort	Kumagai, Saki
title	Building Trust in Government through Citizen Engagement
title_short	Building Trust in Government through Citizen Engagement
title_full	Building Trust in Government through Citizen Engagement
title_fullStr	Building Trust in Government through Citizen Engagement
title_full_unstemmed	Building Trust in Government through Citizen Engagement
title_sort	building trust in government through citizen engagement
publisher	World Bank, Washington, DC
publishDate	2020
url	http://documents.worldbank.org/curated/en/440761581607070452/Building-Trust-in-Government-through-Citizen-Engagement http://hdl.handle.net/10986/33346
_version_	1764478532534140928

Building Trust in Government through Citizen Engagement

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