APA (7th ed.) Citation

Fiszbein, A., Ringold, D., & Rogers, F. H. (2012). Making Services Work: Indicators, Assessments, and Benchmarking of the Quality and Governance of Public Service Delivery in the Human Development Sectors.

Chicago Style (17th ed.) Citation

Fiszbein, Ariel, Dena Ringold, and F. Halsey Rogers. Making Services Work: Indicators, Assessments, and Benchmarking of the Quality and Governance of Public Service Delivery in the Human Development Sectors. 2012.

MLA (8th ed.) Citation

Fiszbein, Ariel, et al. Making Services Work: Indicators, Assessments, and Benchmarking of the Quality and Governance of Public Service Delivery in the Human Development Sectors. 2012.