Cambodia : Toward Performance-Based Civil Service
Government accountability has become a global moral imperative. Governments over the world aim to continuously improve public service delivery, transparency, and accountability to respond to citizens’ needs. Cambodia became a lower-middle-income co...
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| Format: | Policy Note |
| Language: | English |
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World Bank, Phnom Penh
2020
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| Online Access: | http://documents.worldbank.org/curated/en/285101601532382718/Cambodia-Toward-Performance-Based-Civil-Service-Cambodia-Policy-Note http://hdl.handle.net/10986/34558 |
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okr-10986-345582021-09-20T13:33:31Z Cambodia : Toward Performance-Based Civil Service World Bank CIVIL SERVICE REFORM CODE OF CONDUCT PUBLIC SECTOR REFORM GOVERNANCE BUREAUCRACY PUBLIC SERVICE DELIVERY REVENUE COLLECTION PUBLIC WAGES Government accountability has become a global moral imperative. Governments over the world aim to continuously improve public service delivery, transparency, and accountability to respond to citizens’ needs. Cambodia became a lower-middle-income country (LMIC) in 2015 and the task of delivering public services continues to become more complex, highlighting the need for public administration reform (PAR). The Royal Government of Cambodia recognizes a link between the quality of governing institutions and economic growth and places reform of governance institutions at the core of its rectangular strategy phase fourth (2018-2023). The strategy aims for higher levels of income and standards of living, which can lead to transformative changes such as the emergence of a middle class, increased urbanization, and greater integration with the outside world. The policy note adopts the government production function model as a way to understand the government’s capability in converting policies to outcomes, which in turn involves two interrelated drivers: quality of bureaucracy and the efficiency of frontline activities in service delivery, infrastructure provision, and revenue collection. Also included are the experiences of relevant countries as well as conceptual models and ideas that can be useful to suggest reference points for further reforms. It makes recommendations across five core areas to deepen public administration reform: strengthening the quality and effectiveness of public service delivery; optimizing organizational structures; improving management and development of contemporary approaches to human resources; reforming pay and allowances; and improving data needed for improved decision making. 2020-10-01T21:52:14Z 2020-10-01T21:52:14Z 2020-06 Policy Note http://documents.worldbank.org/curated/en/285101601532382718/Cambodia-Toward-Performance-Based-Civil-Service-Cambodia-Policy-Note http://hdl.handle.net/10986/34558 English Cambodia Policy Note; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Phnom Penh Economic & Sector Work Economic & Sector Work :: Policy Note East Asia and Pacific Cambodia |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English |
| topic |
CIVIL SERVICE REFORM CODE OF CONDUCT PUBLIC SECTOR REFORM GOVERNANCE BUREAUCRACY PUBLIC SERVICE DELIVERY REVENUE COLLECTION PUBLIC WAGES |
| spellingShingle |
CIVIL SERVICE REFORM CODE OF CONDUCT PUBLIC SECTOR REFORM GOVERNANCE BUREAUCRACY PUBLIC SERVICE DELIVERY REVENUE COLLECTION PUBLIC WAGES World Bank Cambodia : Toward Performance-Based Civil Service |
| geographic_facet |
East Asia and Pacific Cambodia |
| relation |
Cambodia Policy Note; |
| description |
Government accountability has become a
global moral imperative. Governments over the world aim to
continuously improve public service delivery, transparency,
and accountability to respond to citizens’ needs. Cambodia
became a lower-middle-income country (LMIC) in 2015 and the
task of delivering public services continues to become more
complex, highlighting the need for public administration
reform (PAR). The Royal Government of Cambodia recognizes a
link between the quality of governing institutions and
economic growth and places reform of governance institutions
at the core of its rectangular strategy phase fourth
(2018-2023). The strategy aims for higher levels of income
and standards of living, which can lead to transformative
changes such as the emergence of a middle class, increased
urbanization, and greater integration with the outside
world. The policy note adopts the government production
function model as a way to understand the government’s
capability in converting policies to outcomes, which in turn
involves two interrelated drivers: quality of bureaucracy
and the efficiency of frontline activities in service
delivery, infrastructure provision, and revenue collection.
Also included are the experiences of relevant countries as
well as conceptual models and ideas that can be useful to
suggest reference points for further reforms. It makes
recommendations across five core areas to deepen public
administration reform: strengthening the quality and
effectiveness of public service delivery; optimizing
organizational structures; improving management and
development of contemporary approaches to human resources;
reforming pay and allowances; and improving data needed for
improved decision making. |
| format |
Policy Note |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Cambodia : Toward Performance-Based Civil Service |
| title_short |
Cambodia : Toward Performance-Based Civil Service |
| title_full |
Cambodia : Toward Performance-Based Civil Service |
| title_fullStr |
Cambodia : Toward Performance-Based Civil Service |
| title_full_unstemmed |
Cambodia : Toward Performance-Based Civil Service |
| title_sort |
cambodia : toward performance-based civil service |
| publisher |
World Bank, Phnom Penh |
| publishDate |
2020 |
| url |
http://documents.worldbank.org/curated/en/285101601532382718/Cambodia-Toward-Performance-Based-Civil-Service-Cambodia-Policy-Note http://hdl.handle.net/10986/34558 |
| _version_ |
1764481158781861888 |