Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal

This paper explores the use of digital technologies among informal micro-sized firms in Senegal, their association with productivity, sales, exports and jobs, and the role of age and gender dimensions of enterprise owners. The study uses a new nati...

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Main Authors: Atiyas, İzak, Dutz, Mark A.
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2021
Subjects:
Online Access:http://documents.worldbank.org/curated/en/687571615321246974/Digital-Technology-Uses-among-Informal-Micro-Sized-Firms-Productivity-and-Jobs-Outcomes-in-Senegal
http://hdl.handle.net/10986/35251
id okr-10986-35251
recordtype oai_dc
spelling okr-10986-352512022-09-20T00:09:47Z Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal Atiyas, İzak Dutz, Mark A. INTERNET ACCESS MICROENTERPRISES FIRM PRODUCTIVITY EMPLOYMENT DIGITAL ECONOMY DIGITAL TECHNOLOGY SMARTPHONE INCLUSION INFORMALITY This paper explores the use of digital technologies among informal micro-sized firms in Senegal, their association with productivity, sales, exports and jobs, and the role of age and gender dimensions of enterprise owners. The study uses a new national sample of over 500 firms, of which over 90 percent are not fully formal and over 95 percent are micro-sized, employing five or fewer full-time employees. The analysis finds that using a 2G mobile phone is significantly positively correlated both with productivity and sales, and using a smartphone is associated with an additional premium relative to using a 2G. The largest statistically significant conditional correlate of productivity, sales and jobs is a more specialized internal-to-the-firm management technology proxying for management capabilities more generally, namely inventory control/point of sales (POS) software. Use of digital technologies to facilitate external-to-the-firm transactions, namely using mobile money to pay suppliers and to receive payments from customers are also statistically significant conditional correlates of productivity and sales. Using a smartphone is also positively correlated with exporting (while using only a 2G phone is not). Finally, there are significant digital divides in the use of digital technologies across age and gender groupings. 2021-03-11T15:04:02Z 2021-03-11T15:04:02Z 2021-03 Working Paper http://documents.worldbank.org/curated/en/687571615321246974/Digital-Technology-Uses-among-Informal-Micro-Sized-Firms-Productivity-and-Jobs-Outcomes-in-Senegal http://hdl.handle.net/10986/35251 English Policy Research Working Paper;No. 9573 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper Africa Africa Western and Central (AFW) Senegal
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic INTERNET ACCESS
MICROENTERPRISES
FIRM PRODUCTIVITY
EMPLOYMENT
DIGITAL ECONOMY
DIGITAL TECHNOLOGY
SMARTPHONE
INCLUSION
INFORMALITY
spellingShingle INTERNET ACCESS
MICROENTERPRISES
FIRM PRODUCTIVITY
EMPLOYMENT
DIGITAL ECONOMY
DIGITAL TECHNOLOGY
SMARTPHONE
INCLUSION
INFORMALITY
Atiyas, İzak
Dutz, Mark A.
Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal
geographic_facet Africa
Africa Western and Central (AFW)
Senegal
relation Policy Research Working Paper;No. 9573
description This paper explores the use of digital technologies among informal micro-sized firms in Senegal, their association with productivity, sales, exports and jobs, and the role of age and gender dimensions of enterprise owners. The study uses a new national sample of over 500 firms, of which over 90 percent are not fully formal and over 95 percent are micro-sized, employing five or fewer full-time employees. The analysis finds that using a 2G mobile phone is significantly positively correlated both with productivity and sales, and using a smartphone is associated with an additional premium relative to using a 2G. The largest statistically significant conditional correlate of productivity, sales and jobs is a more specialized internal-to-the-firm management technology proxying for management capabilities more generally, namely inventory control/point of sales (POS) software. Use of digital technologies to facilitate external-to-the-firm transactions, namely using mobile money to pay suppliers and to receive payments from customers are also statistically significant conditional correlates of productivity and sales. Using a smartphone is also positively correlated with exporting (while using only a 2G phone is not). Finally, there are significant digital divides in the use of digital technologies across age and gender groupings.
format Working Paper
author Atiyas, İzak
Dutz, Mark A.
author_facet Atiyas, İzak
Dutz, Mark A.
author_sort Atiyas, İzak
title Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal
title_short Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal
title_full Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal
title_fullStr Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal
title_full_unstemmed Digital Technology Uses among Informal Micro-Sized Firms : Productivity and Jobs Outcomes in Senegal
title_sort digital technology uses among informal micro-sized firms : productivity and jobs outcomes in senegal
publisher World Bank, Washington, DC
publishDate 2021
url http://documents.worldbank.org/curated/en/687571615321246974/Digital-Technology-Uses-among-Informal-Micro-Sized-Firms-Productivity-and-Jobs-Outcomes-in-Senegal
http://hdl.handle.net/10986/35251
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