Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
The paper curate’s knowledge residing in public documents and aims to distill lessons learned on how to adopt and use AI as part of a public sector modernization strategy. The paper’s primary scope is on governance-related aspects. Chapter two elab...
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| Format: | Report |
| Language: | English |
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World Bank, Washington, DC
2021
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| Online Access: | http://documents.worldbank.org/curated/en/809611616042736565/Artificial-Intelligence-in-the-Public-Sector-Maximizing-Opportunities-Managing-Risks http://hdl.handle.net/10986/35317 |
| Summary: | The paper curate’s knowledge residing in
public documents and aims to distill lessons learned on how
to adopt and use AI as part of a public sector modernization
strategy. The paper’s primary scope is on governance-related
aspects. Chapter two elaborates on the opportunities being
availed by governmentsaround the world using AI. These
opportunities should be availed while managing associated
risks, which are discussed in chapter three. For maximizing
opportunities and managing risks, governments need to adopt
AI ethical principles and institutional arrangements,
discussed in chapter four. Chapter five discusses the
ethical dimensions that need a broader policy response at
the national level. Chapter six enumerates the building
blocks necessary for a successful long-term AI strategy. The
appendices contain information for practitioners. Appendix A
provides technical information and additional resources for
further support, and Appendix B highlights solutions that
rely on AI for improvements in efficiency, scientific
analysis, and prediction within the disciplines. To fully
comprehend the impact that AI might have on governments, it
is necessary to develop a solid understanding of key AI
concepts. The paper does not offer in-depth coverage of work
in specific sectors. The findings in the paper were
validated through interviews with industry experts. Special
efforts have been made to ensure the architectural design
approaches discussed in the paper incorporate the best
industry knowledge. The paper goes to great lengths to
maintain a practical approach, with ‘handson’ examples of
architectures and applications. |
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