Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks

The paper curate’s knowledge residing in public documents and aims to distill lessons learned on how to adopt and use AI as part of a public sector modernization strategy. The paper’s primary scope is on governance-related aspects. Chapter two elab...

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Main Author: World Bank
Format: Report
Language:English
Published: World Bank, Washington, DC 2021
Subjects:
Online Access:http://documents.worldbank.org/curated/en/809611616042736565/Artificial-Intelligence-in-the-Public-Sector-Maximizing-Opportunities-Managing-Risks
http://hdl.handle.net/10986/35317
id okr-10986-35317
recordtype oai_dc
spelling okr-10986-353172021-04-23T14:02:20Z Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks World Bank INTEGRATED FINANCIAL MANAGEMENT INFORMATION SYSTEM AI ARTIFICIAL INTELLIGENCE GOVERNANCE PUBLIC SECTOR GOVERNANCE CITIZEN ENGAGEMENT E-GOVERNMENT CYBERSECURITY DATA PRIVACY The paper curate’s knowledge residing in public documents and aims to distill lessons learned on how to adopt and use AI as part of a public sector modernization strategy. The paper’s primary scope is on governance-related aspects. Chapter two elaborates on the opportunities being availed by governmentsaround the world using AI. These opportunities should be availed while managing associated risks, which are discussed in chapter three. For maximizing opportunities and managing risks, governments need to adopt AI ethical principles and institutional arrangements, discussed in chapter four. Chapter five discusses the ethical dimensions that need a broader policy response at the national level. Chapter six enumerates the building blocks necessary for a successful long-term AI strategy. The appendices contain information for practitioners. Appendix A provides technical information and additional resources for further support, and Appendix B highlights solutions that rely on AI for improvements in efficiency, scientific analysis, and prediction within the disciplines. To fully comprehend the impact that AI might have on governments, it is necessary to develop a solid understanding of key AI concepts. The paper does not offer in-depth coverage of work in specific sectors. The findings in the paper were validated through interviews with industry experts. Special efforts have been made to ensure the architectural design approaches discussed in the paper incorporate the best industry knowledge. The paper goes to great lengths to maintain a practical approach, with ‘handson’ examples of architectures and applications. 2021-03-26T14:23:10Z 2021-03-26T14:23:10Z 2020 Report http://documents.worldbank.org/curated/en/809611616042736565/Artificial-Intelligence-in-the-Public-Sector-Maximizing-Opportunities-Managing-Risks http://hdl.handle.net/10986/35317 English Equitable Growth, Finance and Institutions Insight; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work Economic & Sector Work :: Other Public Sector Study
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic INTEGRATED FINANCIAL MANAGEMENT INFORMATION SYSTEM
AI
ARTIFICIAL INTELLIGENCE
GOVERNANCE
PUBLIC SECTOR GOVERNANCE
CITIZEN ENGAGEMENT
E-GOVERNMENT
CYBERSECURITY
DATA PRIVACY
spellingShingle INTEGRATED FINANCIAL MANAGEMENT INFORMATION SYSTEM
AI
ARTIFICIAL INTELLIGENCE
GOVERNANCE
PUBLIC SECTOR GOVERNANCE
CITIZEN ENGAGEMENT
E-GOVERNMENT
CYBERSECURITY
DATA PRIVACY
World Bank
Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
relation Equitable Growth, Finance and Institutions Insight;
description The paper curate’s knowledge residing in public documents and aims to distill lessons learned on how to adopt and use AI as part of a public sector modernization strategy. The paper’s primary scope is on governance-related aspects. Chapter two elaborates on the opportunities being availed by governmentsaround the world using AI. These opportunities should be availed while managing associated risks, which are discussed in chapter three. For maximizing opportunities and managing risks, governments need to adopt AI ethical principles and institutional arrangements, discussed in chapter four. Chapter five discusses the ethical dimensions that need a broader policy response at the national level. Chapter six enumerates the building blocks necessary for a successful long-term AI strategy. The appendices contain information for practitioners. Appendix A provides technical information and additional resources for further support, and Appendix B highlights solutions that rely on AI for improvements in efficiency, scientific analysis, and prediction within the disciplines. To fully comprehend the impact that AI might have on governments, it is necessary to develop a solid understanding of key AI concepts. The paper does not offer in-depth coverage of work in specific sectors. The findings in the paper were validated through interviews with industry experts. Special efforts have been made to ensure the architectural design approaches discussed in the paper incorporate the best industry knowledge. The paper goes to great lengths to maintain a practical approach, with ‘handson’ examples of architectures and applications.
format Report
author World Bank
author_facet World Bank
author_sort World Bank
title Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
title_short Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
title_full Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
title_fullStr Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
title_full_unstemmed Artificial Intelligence in the Public Sector : Maximizing Opportunities, Managing Risks
title_sort artificial intelligence in the public sector : maximizing opportunities, managing risks
publisher World Bank, Washington, DC
publishDate 2021
url http://documents.worldbank.org/curated/en/809611616042736565/Artificial-Intelligence-in-the-Public-Sector-Maximizing-Opportunities-Managing-Risks
http://hdl.handle.net/10986/35317
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