Digital Payments and Business Resilience : Evidence in the Time of COVID-19

During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a ma...

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Main Author:	Camara, Youssouf
Format:	Working Paper
Language:	English
Published:	World Bank, Washington, DC 2021
Subjects:	DIGITAL PAYMENTS BUSINESS RESILIENCE CORONAVIRUS COVID-19 PANDEMIC IMPACT PAYMENT TECHOLOGY
Online Access:	http://documents.worldbank.org/curated/en/254831621276819378/Digital-Payments-and-Business-Resilience-Evidence-in-the-Time-of-COVID-19 http://hdl.handle.net/10986/35613

id	okr-10986-35613
recordtype	oai_dc
spelling	okr-10986-356132022-09-20T00:09:02Z Digital Payments and Business Resilience : Evidence in the Time of COVID-19 Camara, Youssouf DIGITAL PAYMENTS BUSINESS RESILIENCE CORONAVIRUS COVID-19 PANDEMIC IMPACT PAYMENT TECHOLOGY During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a matched difference-in-differences setting on unique merchant card-sales transaction data, this study finds that merchants with contactless payment technology increase their card-sales amount (count) on average by 8.3 percent (10.2 percent) compared with merchants without this technology. It also finds evidence that accepting contactless payment during an epidemic shock helps merchants attract more new consumers. Digital payment technology continues to support sales growth, especially for small businesses and new entrepreneurs. 2021-05-20T14:54:10Z 2021-05-20T14:54:10Z 2021-05 Working Paper http://documents.worldbank.org/curated/en/254831621276819378/Digital-Payments-and-Business-Resilience-Evidence-in-the-Time-of-COVID-19 http://hdl.handle.net/10986/35613 English Policy Research Working Paper;No. 9665 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	DIGITAL PAYMENTS BUSINESS RESILIENCE CORONAVIRUS COVID-19 PANDEMIC IMPACT PAYMENT TECHOLOGY
spellingShingle	DIGITAL PAYMENTS BUSINESS RESILIENCE CORONAVIRUS COVID-19 PANDEMIC IMPACT PAYMENT TECHOLOGY Camara, Youssouf Digital Payments and Business Resilience : Evidence in the Time of COVID-19
relation	Policy Research Working Paper;No. 9665
description	During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a matched difference-in-differences setting on unique merchant card-sales transaction data, this study finds that merchants with contactless payment technology increase their card-sales amount (count) on average by 8.3 percent (10.2 percent) compared with merchants without this technology. It also finds evidence that accepting contactless payment during an epidemic shock helps merchants attract more new consumers. Digital payment technology continues to support sales growth, especially for small businesses and new entrepreneurs.
format	Working Paper
author	Camara, Youssouf
author_facet	Camara, Youssouf
author_sort	Camara, Youssouf
title	Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_short	Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_full	Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_fullStr	Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_full_unstemmed	Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_sort	digital payments and business resilience : evidence in the time of covid-19
publisher	World Bank, Washington, DC
publishDate	2021
url	http://documents.worldbank.org/curated/en/254831621276819378/Digital-Payments-and-Business-Resilience-Evidence-in-the-Time-of-COVID-19 http://hdl.handle.net/10986/35613
_version_	1764483420462776320

Digital Payments and Business Resilience : Evidence in the Time of COVID-19

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