South Africa Financial Ombud System Diagnostic

South Africa Financial Ombud System Diagnostic

The Finance, Competitiveness and Innovation Global Practice of the World Bank Group (WBG) aims to help countries build financial systems that are deep, diversified, inclusive, efficient, and stable essential to promoting economic growth, reducing p...

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Bibliographic Details
Main Author: World Bank
Format: Report
Language:English
Published: World Bank, Washington, DC 2021
Subjects:
FINANCIAL SERVICES
FINANCIAL ACCOUNTABILITY
FINANCIAL MARKET
OMBUD SYSTEM
BANKING SECTOR
INSURANCE
RETIREMENT FUNDS
FINANCIAL REGULATION
FINANCIAL ACCESSIBILITY
FAIRNESS
TRANSPARENCY
Online Access:http://documents.worldbank.org/curated/undefined/572061623402638435/South-Africa-Financial-Ombud-System-Diagnostic
http://hdl.handle.net/10986/36211
id okr-10986-36211
recordtype oai_dc
spelling okr-10986-362112021-08-31T05:10:45Z South Africa Financial Ombud System Diagnostic World Bank FINANCIAL SERVICES FINANCIAL ACCOUNTABILITY FINANCIAL MARKET OMBUD SYSTEM BANKING SECTOR INSURANCE RETIREMENT FUNDS FINANCIAL REGULATION FINANCIAL ACCESSIBILITY FAIRNESS TRANSPARENCY The Finance, Competitiveness and Innovation Global Practice of the World Bank Group (WBG) aims to help countries build financial systems that are deep, diversified, inclusive, efficient, and stable essential to promoting economic growth, reducing poverty, and increasing shared prosperity. One core activity is supporting national authorities to achieve their objectives for financial inclusion, by supporting policy, legal, regulatory, and supervisory reforms in areas such as financial consumer protection, including financial-sector alternative dispute resolution (ADR). Through the South Africa Financial Sector Development and Reform Program, the WBG is supporting the national reform process, which includes achieving an efficient and effective ADR system, so that financial customers can hold financial institutions to account if there is a dispute. This diagnostic review valuates the current financial-sector Ombud system in South Africa, Compares it against international good practice, and recommends reforms to provide good-quality outcomes and good value for money for the future. 2021-08-30T21:28:12Z 2021-08-30T21:28:12Z 2021-06-10 Report http://documents.worldbank.org/curated/undefined/572061623402638435/South-Africa-Financial-Ombud-System-Diagnostic http://hdl.handle.net/10986/36211 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work Economic & Sector Work :: Other Financial Accountability Study Africa Africa Eastern and Southern (AFE) South Africa
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic FINANCIAL SERVICES
FINANCIAL ACCOUNTABILITY
FINANCIAL MARKET
OMBUD SYSTEM
BANKING SECTOR
INSURANCE
RETIREMENT FUNDS
FINANCIAL REGULATION
FINANCIAL ACCESSIBILITY
FAIRNESS
TRANSPARENCY
spellingShingle FINANCIAL SERVICES
FINANCIAL ACCOUNTABILITY
FINANCIAL MARKET
OMBUD SYSTEM
BANKING SECTOR
INSURANCE
RETIREMENT FUNDS
FINANCIAL REGULATION
FINANCIAL ACCESSIBILITY
FAIRNESS
TRANSPARENCY
World Bank
South Africa Financial Ombud System Diagnostic
geographic_facet Africa
Africa Eastern and Southern (AFE)
South Africa
description The Finance, Competitiveness and Innovation Global Practice of the World Bank Group (WBG) aims to help countries build financial systems that are deep, diversified, inclusive, efficient, and stable essential to promoting economic growth, reducing poverty, and increasing shared prosperity. One core activity is supporting national authorities to achieve their objectives for financial inclusion, by supporting policy, legal, regulatory, and supervisory reforms in areas such as financial consumer protection, including financial-sector alternative dispute resolution (ADR). Through the South Africa Financial Sector Development and Reform Program, the WBG is supporting the national reform process, which includes achieving an efficient and effective ADR system, so that financial customers can hold financial institutions to account if there is a dispute. This diagnostic review valuates the current financial-sector Ombud system in South Africa, Compares it against international good practice, and recommends reforms to provide good-quality outcomes and good value for money for the future.
format Report
author World Bank
author_facet World Bank
author_sort World Bank
title South Africa Financial Ombud System Diagnostic
title_short South Africa Financial Ombud System Diagnostic
title_full South Africa Financial Ombud System Diagnostic
title_fullStr South Africa Financial Ombud System Diagnostic
title_full_unstemmed South Africa Financial Ombud System Diagnostic
title_sort south africa financial ombud system diagnostic
publisher World Bank, Washington, DC
publishDate 2021
url http://documents.worldbank.org/curated/undefined/572061623402638435/South-Africa-Financial-Ombud-System-Diagnostic
http://hdl.handle.net/10986/36211
_version_ 1764484790259548160

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