Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis
Inefficiency is common in many of the world’s water utilities, especially in developing countries. The problem derives from a range of different causes relating primarily to technical, organizational, and commercial (TOC) factors. Evidence from a W...
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| Language: | English |
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World Bank, Washington, DC
2022
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| Online Access: | http://documents.worldbank.org/curated/en/099525103292281715/P1727860f6d96604f093530909b7ccfd07e http://hdl.handle.net/10986/37247 |
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okr-10986-372472022-04-01T05:10:32Z Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis World Bank COMMERCIAL UTILITIY COMMERCIAL WATER UTILITY WATER SUPPLY AND SANITATION WATER DELIVERY IN DEVELOPING COUNTRIES UTILITY PERFORMANCE INDICATORS WATER PERFORMANCE INDICATORS WATER SUPPLY AND SANITATION EFFICIENCY Inefficiency is common in many of the world’s water utilities, especially in developing countries. The problem derives from a range of different causes relating primarily to technical, organizational, and commercial (TOC) factors. Evidence from a World Bank study conducted in 2020 shows that most Zambian commercial utilities (CUs) face inefficiency challenges in their operations. This report details the state of Water Supply and Sanitation (WSS) efficiency in Zambia, focusing on three provinces: Central, Southern, and Luapula. The report is organized into six chapters. Chapter 1 outlines the background and lays out the report's objectives with a brief indication of the approach used for the assessment. Chapter 2 is a review of the state of WSS efficiency in Zambia. In addition to stating the efficiency bottlenecks in WSS delivery, the section highlights the flaws and misconceptions of performance indicators (PIs) that could hinder CUs' efforts to identify the priority areas requiring investment. Chapter 3 describes the method used to assess the technical, operational and commercial efficiency of the three pilot CUs. The section emphasizes i-TOC as an assessment tool that overcomes the flaws of traditional PIs and their application in setting targets. Chapter 4 presents the main findings from the assessment, while chapter 5 summarizes the key findings, and section 6 concludes with interim recommendations, which will be further developed. 2022-03-31T16:44:47Z 2022-03-31T16:44:47Z 2022 Report http://documents.worldbank.org/curated/en/099525103292281715/P1727860f6d96604f093530909b7ccfd07e http://hdl.handle.net/10986/37247 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Report Publications & Research Africa Africa Eastern and Southern (AFE) East Africa Zambia |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English |
| topic |
COMMERCIAL UTILITIY COMMERCIAL WATER UTILITY WATER SUPPLY AND SANITATION WATER DELIVERY IN DEVELOPING COUNTRIES UTILITY PERFORMANCE INDICATORS WATER PERFORMANCE INDICATORS WATER SUPPLY AND SANITATION EFFICIENCY |
| spellingShingle |
COMMERCIAL UTILITIY COMMERCIAL WATER UTILITY WATER SUPPLY AND SANITATION WATER DELIVERY IN DEVELOPING COUNTRIES UTILITY PERFORMANCE INDICATORS WATER PERFORMANCE INDICATORS WATER SUPPLY AND SANITATION EFFICIENCY World Bank Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis |
| geographic_facet |
Africa Africa Eastern and Southern (AFE) East Africa Zambia |
| description |
Inefficiency is common in many of the
world’s water utilities, especially in developing countries.
The problem derives from a range of different causes
relating primarily to technical, organizational, and
commercial (TOC) factors. Evidence from a World Bank study
conducted in 2020 shows that most Zambian commercial
utilities (CUs) face inefficiency challenges in their
operations. This report details the state of Water Supply
and Sanitation (WSS) efficiency in Zambia, focusing on three
provinces: Central, Southern, and Luapula. The report is
organized into six chapters. Chapter 1 outlines the
background and lays out the report's objectives with a
brief indication of the approach used for the assessment.
Chapter 2 is a review of the state of WSS efficiency in
Zambia. In addition to stating the efficiency bottlenecks in
WSS delivery, the section highlights the flaws and
misconceptions of performance indicators (PIs) that could
hinder CUs' efforts to identify the priority areas
requiring investment. Chapter 3 describes the method used to
assess the technical, operational and commercial efficiency
of the three pilot CUs. The section emphasizes i-TOC as an
assessment tool that overcomes the flaws of traditional PIs
and their application in setting targets. Chapter 4 presents
the main findings from the assessment, while chapter 5
summarizes the key findings, and section 6 concludes with
interim recommendations, which will be further developed. |
| format |
Report |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis |
| title_short |
Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis |
| title_full |
Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis |
| title_fullStr |
Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis |
| title_full_unstemmed |
Improving Water Supply and Sanitation in Growth Centers in Zambia : Technical Efficiency Analysis |
| title_sort |
improving water supply and sanitation in growth centers in zambia : technical efficiency analysis |
| publisher |
World Bank, Washington, DC |
| publishDate |
2022 |
| url |
http://documents.worldbank.org/curated/en/099525103292281715/P1727860f6d96604f093530909b7ccfd07e http://hdl.handle.net/10986/37247 |
| _version_ |
1764486800954359808 |