Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?

In recent years, the number of surveys of access to and use of financial services has multiplied, but little is known about whether the data generated are comparable across countries, or within the same country over time. This paper reports results...

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Bibliographic Details
Main Authors:	Cull, Robert, Scott, Kinnon
Format:	Policy Research Working Paper
Language:	English
Published:	2012
Subjects:	ACCESS INDICATORS ACCESS TO ACCOUNT ACCESS TO FINANCE ACCESS TO FINANCIAL SERVICES ACCOUNT HOLDERS ACCURATE ESTIMATES ACCURATE INFORMATION AGRICULTURAL ACTIVITIES ATM ATM CARD ATM CARDS ATMS BALANCE SHEET BALANCE SHEETS BANK ACCESS BANK ACCOUNT BANK ACCOUNTS BANK BRANCHES BANK LOAN BANK LOANS BANKING SECTOR BANKING SERVICES BANKS BARRIER CALCULATIONS CDS CENTRAL BANKS COLLATERAL COMMERCIAL BANK CONTRACT ENFORCEMENT CONTRIBUTIONS CREDIT BANKS CREDIT CONSTRAINTS CREDIT HISTORIES CREDIT UNION CURRENT ACCOUNT DEBIT CARD DEBT DEPOSIT DEPOSITORS DEPOSITS DESCRIPTION DEVELOPING COUNTRIES DWELLINGS ECONOMIC GROWTH EMPLOYEE EMPLOYER ENTREPRENEURSHIP EXCLUSION EXPENDITURES FAMILIES FAMILY MEMBERS FEMALE FINANCIAL DATA FINANCIAL DEPTH FINANCIAL DEVELOPMENT FINANCIAL EXCLUSION FINANCIAL INFORMATION FINANCIAL INSTITUTIONS FINANCIAL INSTRUMENTS FINANCIAL INTERMEDIATION FINANCIAL ISSUES FINANCIAL KNOWLEDGE FINANCIAL NEEDS FINANCIAL PRODUCTS FINANCIAL QUESTIONS FINANCIAL SECTOR DEVELOPMENT FINANCIAL SECTORS FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SYSTEM FINANCIAL SYSTEMS FORMAL BANK FORMAL CREDIT FORMAL FINANCIAL SECTOR HEAD OF HOUSEHOLD HEALTH INSURANCE HOUSEHOLD ACCESS HOUSEHOLD EXPENDITURES HOUSEHOLDS HUMAN CAPITAL INCOME INCOME DISTRIBUTION INEQUALITY INFORMAL CREDIT INFORMAL SAVING INFORMAL SAVINGS INSURANCE INSURANCE POLICIES INSURANCE PRODUCTS INSURANCE SERVICES INTERNATIONAL BANK INVESTING LABOR FORCE LABOR FORCE PARTICIPATION LABOR MARKET LIMITED ACCESS LIVING CONDITIONS LIVING STANDARDS LOAN MACROECONOMICS MARGINAL COST MARKETING MFI MICROCREDIT MICROFINANCE MICROFINANCE INSTITUTIONS MOBILITY MONEY MARKET OLDER INDIVIDUALS OUTREACH OVERDRAFT PENSIONS PHYSICAL ACCESS POSSESSIONS POST OFFICE POST OFFICE SAVINGS POVERTY ALLEVIATION PROBABILITY PROVIDENT FUND PUBLIC SERVICES QUESTIONNAIRE QUESTIONNAIRES REGULATORS REMOTE AREAS RESEARCH ASSISTANCE RESOURCE ALLOCATION RURAL AREA RURAL AREAS SALARY SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS BANK SAVINGS BANKS SMALL ENTREPRENEURS SMALL-SCALE ENTREPRENEURS STOCK MARKETS TRAINING MATERIALS TRANSACTIONS COSTS TREASURY TREASURY BILLS WORTH YOUNG ADULTS
Online Access:	http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000158349_20090910160126 http://hdl.handle.net/10986/4240