Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK

Community Development Finance Institutions (CDFIs) are publicly funded organisations that provide small loans to people in financially underserved areas of the UK. Policy makers have repeatedly sought to understand and measure the performance of CDFIs to ensure the efficient use of public funds, but...

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Main Authors: Kneiding, C., Tracey, P.
Format: Journal Article
Language:EN
Published: 2012
Online Access:http://hdl.handle.net/10986/5265
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spelling okr-10986-52652021-04-23T14:02:21Z Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK Kneiding, C. Tracey, P. Community Development Finance Institutions (CDFIs) are publicly funded organisations that provide small loans to people in financially underserved areas of the UK. Policy makers have repeatedly sought to understand and measure the performance of CDFIs to ensure the efficient use of public funds, but have struggled to identify an appropriate way of doing so. In this article, we empirically derive a framework that measures the performance of CDFIs through an analysis of their stakeholder relationships. Based on qualitative data from 20 English CDFIs, we develop a typology of CDFIs according to three dimensions: organisational structure, type of lending and type of market served. Following on from this, we derive several propositions that consider how these dimensions relate to the financial and social performance of CDFIs, and provide the basis for a performance measurement framework. 2012-03-30T07:32:03Z 2012-03-30T07:32:03Z 2009 Journal Article Journal of Business Ethics 0167-4544 http://hdl.handle.net/10986/5265 EN http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank Journal Article United Kingdom
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language EN
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relation http://creativecommons.org/licenses/by-nc-nd/3.0/igo
description Community Development Finance Institutions (CDFIs) are publicly funded organisations that provide small loans to people in financially underserved areas of the UK. Policy makers have repeatedly sought to understand and measure the performance of CDFIs to ensure the efficient use of public funds, but have struggled to identify an appropriate way of doing so. In this article, we empirically derive a framework that measures the performance of CDFIs through an analysis of their stakeholder relationships. Based on qualitative data from 20 English CDFIs, we develop a typology of CDFIs according to three dimensions: organisational structure, type of lending and type of market served. Following on from this, we derive several propositions that consider how these dimensions relate to the financial and social performance of CDFIs, and provide the basis for a performance measurement framework.
format Journal Article
author Kneiding, C.
Tracey, P.
spellingShingle Kneiding, C.
Tracey, P.
Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK
author_facet Kneiding, C.
Tracey, P.
author_sort Kneiding, C.
title Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK
title_short Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK
title_full Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK
title_fullStr Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK
title_full_unstemmed Towards a Performance Measurement Framework for Community Development Finance Institutions in the UK
title_sort towards a performance measurement framework for community development finance institutions in the uk
publishDate 2012
url http://hdl.handle.net/10986/5265
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