Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
The main objective of the Life in Transition Survey (LiTS) was to assess the impact of transition on people, and so the survey questionnaire covered four main themes. First, it collected personal information on aspects of material well-being, inclu...
| Main Authors: | , , , |
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| Format: | Publication |
| Language: | English |
| Published: |
World Bank
2012
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| Subjects: | |
| Online Access: | http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090227105323 http://hdl.handle.net/10986/2602 http://hdl.handle.net/10986/5955 |
| Summary: | The main objective of the Life in
Transition Survey (LiTS) was to assess the impact of
transition on people, and so the survey questionnaire
covered four main themes. First, it collected personal
information on aspects of material well-being, including
household expenditures, possession of consumer goods such as
a car or mobile phone, and access to local public services
and utilities. Second, the survey included measures of
satisfaction and attitudes towards economic and political
reforms as well as public service delivery. Third, the LiTS
captured individual 'histories' through transition
from around 1989 to the present, especially key events and
episodes that may have influenced their attitudes towards
reforms, and collected information on individuals; family
background, on their employment situation, and on coping
strategies during transition. Finally, the survey also
attempted to capture the extent to which crime and
corruption are affecting peoples' lives, and the extent
to which individuals' trust in other people and in
state institutions has changed over time. This volume
presents the main findings of three studies by World Bank
economists using data from the 2006 LiTS. Chapter one
examines quantitative and qualitative dimensions welfare in
countries of Eastern Europe and the former Soviet Union,
with 'satisfaction with life' being the key
welfare measure used. Chapter two analyzes socioeconomic
characteristics of different income groups across countries,
and shows how the welfare measure derived from the LiTS
provides a very useful and effective means to measure
household welfare and/or rank households by relative
economic status, both within as well as across countries.
Finally, chapter three focuses on three interlinked
questions: (i) why are some people more likely than others
to use publicly provided health services? (ii) What are some
of the key influences on users' satisfaction with
quality and efficiency of medical treatment received? And
(iii) how does the prevalence of informal payments impact
people's decision on using publicly provided health
services, and upon use, the level of satisfaction with
services received? |
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