Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey

The main objective of the Life in Transition Survey (LiTS) was to assess the impact of transition on people, and so the survey questionnaire covered four main themes. First, it collected personal information on aspects of material well-being, inclu...

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Main Authors: Zaidi, Salman, Alam, Asad, Mitra, Pradeep, Sundaram, Ramya
Format: Publication
Language:English
Published: World Bank 2012
Subjects:
GDP
Online Access:http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090227105323
http://hdl.handle.net/10986/2602
http://hdl.handle.net/10986/5955
id okr-10986-5955
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic AGED
AGRICULTURAL EMPLOYMENT
AGRICULTURE
AMOUNT OF MONEY
ASSET OWNERSHIP
ASSET POOR
BANK ACCOUNT
BENCHMARKING
COMMODITY
CONSUMER
CONSUMER GOOD
CONSUMER GOODS
CONSUMPTION EXPENDITURES
CORRUPTION
CRIME
DEFLATORS
DEMOGRAPHIC COMPOSITION
DURABLE GOODS
ECONOMETRIC ANALYSIS
ECONOMIC CRISIS
ECONOMIC GROWTH
ECONOMIC SITUATION
EDUCATION LEVEL
EDUCATIONAL ATTAINMENT
EMPLOYMENT SITUATION
EMPLOYMENT STATUS
EXPENDITURE
EXPENDITURES
GDP
GENDER
GINI COEFFICIENT
HEALTH CARE
HEALTH INSURANCE
HEALTH SERVICES
HOUSEHOLD APPLIANCES
HOUSEHOLD BUDGET
HOUSEHOLD CONSUMPTION
HOUSEHOLD EXPENDITURES
HOUSEHOLD HEAD
HOUSEHOLD INCOMES
HOUSEHOLD SIZE
HOUSEHOLD SPENDING
HOUSEHOLD SURVEY
HOUSEHOLD SURVEYS
HOUSEHOLD WELFARE
HOUSEHOLDS
INCOME DISTRIBUTION
INCOME GROUP
INCOME GROUPS
INCOME GROWTH
INCOME INEQUALITY
INCOME LEVELS
INCOME SOURCE
INCOME SOURCES
INEQUALITIES
INEQUALITY
INTERNATIONAL BANK
JOB CREATION
JOB OPPORTUNITIES
LABOR FORCE
LABOR FORCE SURVEYS
LIVING CONDITIONS
LIVING STANDARDS
LOW INCOME
LOW-INCOME
MEDICAL TREATMENT
PENSIONS
PEOPLES
PER CAPITA CONSUMPTION
PER CAPITA INCOMES
POOR HOUSEHOLDS
POSSESSION
POVERTY ANALYSIS
POVERTY ESTIMATES
POVERTY INCIDENCE
POVERTY LINE
POVERTY LINES
POVERTY PROFILE
POVERTY RATES
PRICE INDEX
PROBABILITIES
PROBABILITY
PRODUCTIVITY
PUBLIC SERVICE DELIVERY
QUALITY OF LIFE
QUESTIONNAIRE
QUESTIONNAIRES
RECESSION
REGRESSION ANALYSIS
RURAL
RURAL AREAS
SOCIAL CAPITAL
SOURCE OF INCOME
SOURCES OF INCOME
TUITION
TYPES OF ASSETS
UNEMPLOYED
UNEMPLOYMENT
UNEMPLOYMENT BENEFITS
UNEMPLOYMENT RATES
UNION
URBAN AREAS
WAGES
WEALTH
WORTH
spellingShingle AGED
AGRICULTURAL EMPLOYMENT
AGRICULTURE
AMOUNT OF MONEY
ASSET OWNERSHIP
ASSET POOR
BANK ACCOUNT
BENCHMARKING
COMMODITY
CONSUMER
CONSUMER GOOD
CONSUMER GOODS
CONSUMPTION EXPENDITURES
CORRUPTION
CRIME
DEFLATORS
DEMOGRAPHIC COMPOSITION
DURABLE GOODS
ECONOMETRIC ANALYSIS
ECONOMIC CRISIS
ECONOMIC GROWTH
ECONOMIC SITUATION
EDUCATION LEVEL
EDUCATIONAL ATTAINMENT
EMPLOYMENT SITUATION
EMPLOYMENT STATUS
EXPENDITURE
EXPENDITURES
GDP
GENDER
GINI COEFFICIENT
HEALTH CARE
HEALTH INSURANCE
HEALTH SERVICES
HOUSEHOLD APPLIANCES
HOUSEHOLD BUDGET
HOUSEHOLD CONSUMPTION
HOUSEHOLD EXPENDITURES
HOUSEHOLD HEAD
HOUSEHOLD INCOMES
HOUSEHOLD SIZE
HOUSEHOLD SPENDING
HOUSEHOLD SURVEY
HOUSEHOLD SURVEYS
HOUSEHOLD WELFARE
HOUSEHOLDS
INCOME DISTRIBUTION
INCOME GROUP
INCOME GROUPS
INCOME GROWTH
INCOME INEQUALITY
INCOME LEVELS
INCOME SOURCE
INCOME SOURCES
INEQUALITIES
INEQUALITY
INTERNATIONAL BANK
JOB CREATION
JOB OPPORTUNITIES
LABOR FORCE
LABOR FORCE SURVEYS
LIVING CONDITIONS
LIVING STANDARDS
LOW INCOME
LOW-INCOME
MEDICAL TREATMENT
PENSIONS
PEOPLES
PER CAPITA CONSUMPTION
PER CAPITA INCOMES
POOR HOUSEHOLDS
POSSESSION
POVERTY ANALYSIS
POVERTY ESTIMATES
POVERTY INCIDENCE
POVERTY LINE
POVERTY LINES
POVERTY PROFILE
POVERTY RATES
PRICE INDEX
PROBABILITIES
PROBABILITY
PRODUCTIVITY
PUBLIC SERVICE DELIVERY
QUALITY OF LIFE
QUESTIONNAIRE
QUESTIONNAIRES
RECESSION
REGRESSION ANALYSIS
RURAL
RURAL AREAS
SOCIAL CAPITAL
SOURCE OF INCOME
SOURCES OF INCOME
TUITION
TYPES OF ASSETS
UNEMPLOYED
UNEMPLOYMENT
UNEMPLOYMENT BENEFITS
UNEMPLOYMENT RATES
UNION
URBAN AREAS
WAGES
WEALTH
WORTH
Zaidi, Salman
Alam, Asad
Mitra, Pradeep
Sundaram, Ramya
Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
geographic_facet Europe and Central Asia
Eastern Europe
Former Soviet Union
relation World Bank Working Paper ; no. 162
description The main objective of the Life in Transition Survey (LiTS) was to assess the impact of transition on people, and so the survey questionnaire covered four main themes. First, it collected personal information on aspects of material well-being, including household expenditures, possession of consumer goods such as a car or mobile phone, and access to local public services and utilities. Second, the survey included measures of satisfaction and attitudes towards economic and political reforms as well as public service delivery. Third, the LiTS captured individual 'histories' through transition from around 1989 to the present, especially key events and episodes that may have influenced their attitudes towards reforms, and collected information on individuals; family background, on their employment situation, and on coping strategies during transition. Finally, the survey also attempted to capture the extent to which crime and corruption are affecting peoples' lives, and the extent to which individuals' trust in other people and in state institutions has changed over time. This volume presents the main findings of three studies by World Bank economists using data from the 2006 LiTS. Chapter one examines quantitative and qualitative dimensions welfare in countries of Eastern Europe and the former Soviet Union, with 'satisfaction with life' being the key welfare measure used. Chapter two analyzes socioeconomic characteristics of different income groups across countries, and shows how the welfare measure derived from the LiTS provides a very useful and effective means to measure household welfare and/or rank households by relative economic status, both within as well as across countries. Finally, chapter three focuses on three interlinked questions: (i) why are some people more likely than others to use publicly provided health services? (ii) What are some of the key influences on users' satisfaction with quality and efficiency of medical treatment received? And (iii) how does the prevalence of informal payments impact people's decision on using publicly provided health services, and upon use, the level of satisfaction with services received?
format Publications & Research :: Publication
author Zaidi, Salman
Alam, Asad
Mitra, Pradeep
Sundaram, Ramya
author_facet Zaidi, Salman
Alam, Asad
Mitra, Pradeep
Sundaram, Ramya
author_sort Zaidi, Salman
title Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
title_short Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
title_full Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
title_fullStr Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
title_full_unstemmed Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey
title_sort satisfaction with life and service delivery in eastern europe and the former soviet union : some insights from the 2006 life in transition survey
publisher World Bank
publishDate 2012
url http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090227105323
http://hdl.handle.net/10986/2602
http://hdl.handle.net/10986/5955
_version_ 1764396916418805760
spelling okr-10986-59552021-04-23T14:02:24Z Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union : Some Insights from the 2006 Life in Transition Survey Zaidi, Salman Alam, Asad Mitra, Pradeep Sundaram, Ramya AGED AGRICULTURAL EMPLOYMENT AGRICULTURE AMOUNT OF MONEY ASSET OWNERSHIP ASSET POOR BANK ACCOUNT BENCHMARKING COMMODITY CONSUMER CONSUMER GOOD CONSUMER GOODS CONSUMPTION EXPENDITURES CORRUPTION CRIME DEFLATORS DEMOGRAPHIC COMPOSITION DURABLE GOODS ECONOMETRIC ANALYSIS ECONOMIC CRISIS ECONOMIC GROWTH ECONOMIC SITUATION EDUCATION LEVEL EDUCATIONAL ATTAINMENT EMPLOYMENT SITUATION EMPLOYMENT STATUS EXPENDITURE EXPENDITURES GDP GENDER GINI COEFFICIENT HEALTH CARE HEALTH INSURANCE HEALTH SERVICES HOUSEHOLD APPLIANCES HOUSEHOLD BUDGET HOUSEHOLD CONSUMPTION HOUSEHOLD EXPENDITURES HOUSEHOLD HEAD HOUSEHOLD INCOMES HOUSEHOLD SIZE HOUSEHOLD SPENDING HOUSEHOLD SURVEY HOUSEHOLD SURVEYS HOUSEHOLD WELFARE HOUSEHOLDS INCOME DISTRIBUTION INCOME GROUP INCOME GROUPS INCOME GROWTH INCOME INEQUALITY INCOME LEVELS INCOME SOURCE INCOME SOURCES INEQUALITIES INEQUALITY INTERNATIONAL BANK JOB CREATION JOB OPPORTUNITIES LABOR FORCE LABOR FORCE SURVEYS LIVING CONDITIONS LIVING STANDARDS LOW INCOME LOW-INCOME MEDICAL TREATMENT PENSIONS PEOPLES PER CAPITA CONSUMPTION PER CAPITA INCOMES POOR HOUSEHOLDS POSSESSION POVERTY ANALYSIS POVERTY ESTIMATES POVERTY INCIDENCE POVERTY LINE POVERTY LINES POVERTY PROFILE POVERTY RATES PRICE INDEX PROBABILITIES PROBABILITY PRODUCTIVITY PUBLIC SERVICE DELIVERY QUALITY OF LIFE QUESTIONNAIRE QUESTIONNAIRES RECESSION REGRESSION ANALYSIS RURAL RURAL AREAS SOCIAL CAPITAL SOURCE OF INCOME SOURCES OF INCOME TUITION TYPES OF ASSETS UNEMPLOYED UNEMPLOYMENT UNEMPLOYMENT BENEFITS UNEMPLOYMENT RATES UNION URBAN AREAS WAGES WEALTH WORTH The main objective of the Life in Transition Survey (LiTS) was to assess the impact of transition on people, and so the survey questionnaire covered four main themes. First, it collected personal information on aspects of material well-being, including household expenditures, possession of consumer goods such as a car or mobile phone, and access to local public services and utilities. Second, the survey included measures of satisfaction and attitudes towards economic and political reforms as well as public service delivery. Third, the LiTS captured individual 'histories' through transition from around 1989 to the present, especially key events and episodes that may have influenced their attitudes towards reforms, and collected information on individuals; family background, on their employment situation, and on coping strategies during transition. Finally, the survey also attempted to capture the extent to which crime and corruption are affecting peoples' lives, and the extent to which individuals' trust in other people and in state institutions has changed over time. This volume presents the main findings of three studies by World Bank economists using data from the 2006 LiTS. Chapter one examines quantitative and qualitative dimensions welfare in countries of Eastern Europe and the former Soviet Union, with 'satisfaction with life' being the key welfare measure used. Chapter two analyzes socioeconomic characteristics of different income groups across countries, and shows how the welfare measure derived from the LiTS provides a very useful and effective means to measure household welfare and/or rank households by relative economic status, both within as well as across countries. Finally, chapter three focuses on three interlinked questions: (i) why are some people more likely than others to use publicly provided health services? (ii) What are some of the key influences on users' satisfaction with quality and efficiency of medical treatment received? And (iii) how does the prevalence of informal payments impact people's decision on using publicly provided health services, and upon use, the level of satisfaction with services received? 2012-03-19T10:02:49Z 2012-04-04T07:44:02Z 2012-03-19T10:02:49Z 2012-04-04T07:44:02Z 2009 http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090227105323 978-0-8213-7900-4 http://hdl.handle.net/10986/2602 http://hdl.handle.net/10986/5955 English World Bank Working Paper ; no. 162 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank Publications & Research :: Publication Publications & Research :: Publication Europe and Central Asia Eastern Europe Former Soviet Union