When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda

This paper from the water sector in Uganda turns on its head conventional wisdom about capacity growth and how long it takes to effect enduring change. This example of a transformational process that was driven by passionate leadership and, contrar...

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Main Authors:	Matta, Nadim, Murphy, Patrice
Format:	Brief
Language:	English
Published:	World Bank, Washington, DC 2012
Subjects:	ACHIEVEMENT AREA ATTENTION ATTRIBUTION CAPACITY BUILDING CENTER CENTRE COLLECTION EFFICIENCY COMMUNITY LEADERS CREATIVITY CUSTOMER SERVICE FINANCIAL VIABILITY LEADERSHIP LEARNING LEARNING METHODS PERFORMANCE CONTRACT PERFORMANCE CONTRACTS PERFORMANCE TARGETS PRIVATE OPERATORS PRIVATE SECTOR PRIVATIZATION SERVICE DELIVERY SERVICE PROVIDER SEWERAGE CORPORATION UTILITY MANAGEMENT WATER DISTRIBUTION WATER PRODUCTION WATER SECTOR WATER UTILITIES
Online Access:	http://documents.worldbank.org/curated/en/2005/10/7440937/passionate-leadership-stimulates-enduring-change-transformational-capacity-development-anecdote-uganda http://hdl.handle.net/10986/9653

id	okr-10986-9653
recordtype	oai_dc
spelling	okr-10986-96532021-04-23T14:02:46Z When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda Matta, Nadim Murphy, Patrice ACHIEVEMENT AREA ATTENTION ATTRIBUTION CAPACITY BUILDING CENTER CENTRE COLLECTION EFFICIENCY COMMUNITY LEADERS CREATIVITY CUSTOMER SERVICE FINANCIAL VIABILITY LEADERSHIP LEARNING LEARNING METHODS PERFORMANCE CONTRACT PERFORMANCE CONTRACTS PERFORMANCE TARGETS PRIVATE OPERATORS PRIVATE SECTOR PRIVATIZATION SERVICE DELIVERY SERVICE PROVIDER SEWERAGE CORPORATION UTILITY MANAGEMENT WATER DISTRIBUTION WATER PRODUCTION WATER SECTOR WATER UTILITIES This paper from the water sector in Uganda turns on its head conventional wisdom about capacity growth and how long it takes to effect enduring change. This example of a transformational process that was driven by passionate leadership and, contrary to popular development wisdom, was front-ended by short-term results producing initiatives that led to longer-term impact. The experience of the National Water and Sewerage Corporation (NWSC) in Uganda reflects a tripartite relationship among results achievement, capacity development, and performance improvement. Within a couple of years, NWSC went from being a fiscally and operationally dysfunctional utility to a financially sustainable and efficient service provider. The story of this transformation and conclusions on how charismatic leaders can cause profound changes within a short time frame are outlined in this paper. 2012-08-13T09:12:06Z 2012-08-13T09:12:06Z 2005-10 http://documents.worldbank.org/curated/en/2005/10/7440937/passionate-leadership-stimulates-enduring-change-transformational-capacity-development-anecdote-uganda http://hdl.handle.net/10986/9653 English Capacity Development Briefs; No. 13 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research Africa Uganda
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	ACHIEVEMENT AREA ATTENTION ATTRIBUTION CAPACITY BUILDING CENTER CENTRE COLLECTION EFFICIENCY COMMUNITY LEADERS CREATIVITY CUSTOMER SERVICE FINANCIAL VIABILITY LEADERSHIP LEARNING LEARNING METHODS PERFORMANCE CONTRACT PERFORMANCE CONTRACTS PERFORMANCE TARGETS PRIVATE OPERATORS PRIVATE SECTOR PRIVATIZATION SERVICE DELIVERY SERVICE PROVIDER SEWERAGE CORPORATION UTILITY MANAGEMENT WATER DISTRIBUTION WATER PRODUCTION WATER SECTOR WATER UTILITIES
spellingShingle	ACHIEVEMENT AREA ATTENTION ATTRIBUTION CAPACITY BUILDING CENTER CENTRE COLLECTION EFFICIENCY COMMUNITY LEADERS CREATIVITY CUSTOMER SERVICE FINANCIAL VIABILITY LEADERSHIP LEARNING LEARNING METHODS PERFORMANCE CONTRACT PERFORMANCE CONTRACTS PERFORMANCE TARGETS PRIVATE OPERATORS PRIVATE SECTOR PRIVATIZATION SERVICE DELIVERY SERVICE PROVIDER SEWERAGE CORPORATION UTILITY MANAGEMENT WATER DISTRIBUTION WATER PRODUCTION WATER SECTOR WATER UTILITIES Matta, Nadim Murphy, Patrice When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda
geographic_facet	Africa Uganda
relation	Capacity Development Briefs; No. 13
description	This paper from the water sector in Uganda turns on its head conventional wisdom about capacity growth and how long it takes to effect enduring change. This example of a transformational process that was driven by passionate leadership and, contrary to popular development wisdom, was front-ended by short-term results producing initiatives that led to longer-term impact. The experience of the National Water and Sewerage Corporation (NWSC) in Uganda reflects a tripartite relationship among results achievement, capacity development, and performance improvement. Within a couple of years, NWSC went from being a fiscally and operationally dysfunctional utility to a financially sustainable and efficient service provider. The story of this transformation and conclusions on how charismatic leaders can cause profound changes within a short time frame are outlined in this paper.
format	Publications & Research :: Brief
author	Matta, Nadim Murphy, Patrice
author_facet	Matta, Nadim Murphy, Patrice
author_sort	Matta, Nadim
title	When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda
title_short	When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda
title_full	When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda
title_fullStr	When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda
title_full_unstemmed	When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda
title_sort	when passionate leadership stimulates enduring change : a transformational capacity development anecdote from uganda
publisher	World Bank, Washington, DC
publishDate	2012
url	http://documents.worldbank.org/curated/en/2005/10/7440937/passionate-leadership-stimulates-enduring-change-transformational-capacity-development-anecdote-uganda http://hdl.handle.net/10986/9653
_version_	1764410166870016000

When Passionate Leadership Stimulates Enduring Change : A Transformational Capacity Development Anecdote from Uganda

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