Uganda : Turn-around of the National Water and Sewerage Corporation

National Water & Sewerage Company (NWSC), the Ugandan utility responsible for urban water delivery, was operating at a loss of Sh 348MM a month with performance indicators below African utility standards. In 1999, the Bank recommended that NWSC...

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Bibliographic Details
Main Author:	Matta, Nadim
Format:	Brief
Language:	English
Published:	World Bank, Washington, DC 2012
Subjects:	CORPORATE PERFORMANCE LEADERSHIP MANAGERS PERFORMANCE CONTRACTS PERFORMANCE IMPROVEMENT PROGRAMS PROJECT MANAGEMENT SEWERAGE UNACCOUNTED FOR WATER URBAN WATER WATER CONNECTIONS WATER DISTRIBUTION WATER UTILITY
Online Access:	http://documents.worldbank.org/curated/en/2003/07/5528897/uganda-turn-around-national-water-sewerage-corporation http://hdl.handle.net/10986/9729

id	okr-10986-9729
recordtype	oai_dc
spelling	okr-10986-97292021-04-23T14:02:46Z Uganda : Turn-around of the National Water and Sewerage Corporation Matta, Nadim CORPORATE PERFORMANCE LEADERSHIP MANAGERS PERFORMANCE CONTRACTS PERFORMANCE IMPROVEMENT PROGRAMS PROJECT MANAGEMENT SEWERAGE UNACCOUNTED FOR WATER URBAN WATER WATER CONNECTIONS WATER DISTRIBUTION WATER UTILITY National Water & Sewerage Company (NWSC), the Ugandan utility responsible for urban water delivery, was operating at a loss of Sh 348MM a month with performance indicators below African utility standards. In 1999, the Bank recommended that NWSC close down for good, after five years of intensive investments aimed at turning- around the utility. However, just three years later, the NWSC is hailed as a model by other African nations, corporations, and municipalities. What made the difference? Dr. William Muhairwe, the newly hired Managing Director declared a 100-day program focusing on targeted outputs. A sharp focus on results and "stretch" goals brought out the hidden reserve of capacity that already existed in the utility. 2012-08-13T09:23:33Z 2012-08-13T09:23:33Z 2003-07 http://documents.worldbank.org/curated/en/2003/07/5528897/uganda-turn-around-national-water-sewerage-corporation http://hdl.handle.net/10986/9729 English Africa Region Findings & Good Practice Infobriefs; No. 228 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research Africa Uganda
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	CORPORATE PERFORMANCE LEADERSHIP MANAGERS PERFORMANCE CONTRACTS PERFORMANCE IMPROVEMENT PROGRAMS PROJECT MANAGEMENT SEWERAGE UNACCOUNTED FOR WATER URBAN WATER WATER CONNECTIONS WATER DISTRIBUTION WATER UTILITY
spellingShingle	CORPORATE PERFORMANCE LEADERSHIP MANAGERS PERFORMANCE CONTRACTS PERFORMANCE IMPROVEMENT PROGRAMS PROJECT MANAGEMENT SEWERAGE UNACCOUNTED FOR WATER URBAN WATER WATER CONNECTIONS WATER DISTRIBUTION WATER UTILITY Matta, Nadim Uganda : Turn-around of the National Water and Sewerage Corporation
geographic_facet	Africa Uganda
relation	Africa Region Findings & Good Practice Infobriefs; No. 228
description	National Water & Sewerage Company (NWSC), the Ugandan utility responsible for urban water delivery, was operating at a loss of Sh 348MM a month with performance indicators below African utility standards. In 1999, the Bank recommended that NWSC close down for good, after five years of intensive investments aimed at turning- around the utility. However, just three years later, the NWSC is hailed as a model by other African nations, corporations, and municipalities. What made the difference? Dr. William Muhairwe, the newly hired Managing Director declared a 100-day program focusing on targeted outputs. A sharp focus on results and "stretch" goals brought out the hidden reserve of capacity that already existed in the utility.
format	Publications & Research :: Brief
author	Matta, Nadim
author_facet	Matta, Nadim
author_sort	Matta, Nadim
title	Uganda : Turn-around of the National Water and Sewerage Corporation
title_short	Uganda : Turn-around of the National Water and Sewerage Corporation
title_full	Uganda : Turn-around of the National Water and Sewerage Corporation
title_fullStr	Uganda : Turn-around of the National Water and Sewerage Corporation
title_full_unstemmed	Uganda : Turn-around of the National Water and Sewerage Corporation
title_sort	uganda : turn-around of the national water and sewerage corporation
publisher	World Bank, Washington, DC
publishDate	2012
url	http://documents.worldbank.org/curated/en/2003/07/5528897/uganda-turn-around-national-water-sewerage-corporation http://hdl.handle.net/10986/9729
_version_	1764410447374581760

Uganda : Turn-around of the National Water and Sewerage Corporation

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