Ayob, M. Z., & Mohd Saman, F. (2002). Key success factors of TQM organizations: A review of the literature / Mohammad Zaki Ayob and Fatimah Mohd Saman. Universiti Teknologi MARA Kedah, Sungai Petani.
Chicago Style (17th ed.) CitationAyob, Mohammad Zaki, and Fatimah Mohd Saman. Key Success Factors of TQM Organizations: A Review of the Literature / Mohammad Zaki Ayob and Fatimah Mohd Saman. Universiti Teknologi MARA Kedah, Sungai Petani, 2002.
MLA (8th ed.) CitationAyob, Mohammad Zaki, and Fatimah Mohd Saman. Key Success Factors of TQM Organizations: A Review of the Literature / Mohammad Zaki Ayob and Fatimah Mohd Saman. Universiti Teknologi MARA Kedah, Sungai Petani, 2002.
Warning: These citations may not always be 100% accurate.