Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam

This paper examines Generation Y (Gen Y) as today’s most influential and powerful workforce and its impact on organizational performance (OP) from the perspective of the top management. The unique characteristics of Gen Y combined with its strong bargaining power have changed the approach organizati...

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Main Author:	Alam, Nafis
Format:	Article
Language:	English
Published:	Faculty of Administrative Science and Policy Studies 2015
Subjects:	Organizational effectiveness. Performance measurement
Online Access:	http://ir.uitm.edu.my/id/eprint/12712/ http://ir.uitm.edu.my/id/eprint/12712/2/AJ_FADILAH%20PUTEH%20JAS%2015%282%29.pdf

id	uitm-12712
recordtype	eprints
spelling	uitm-127122019-03-12T02:53:50Z http://ir.uitm.edu.my/id/eprint/12712/ Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam Alam, Nafis Organizational effectiveness. Performance measurement This paper examines Generation Y (Gen Y) as today’s most influential and powerful workforce and its impact on organizational performance (OP) from the perspective of the top management. The unique characteristics of Gen Y combined with its strong bargaining power have changed the approach organizations manage their manpower as well as the entire management landscape. Being the demanding and dynamic workforce, however, less is known on how Gen Y affects OP. Qualitative approach is employed to delve into this issue. As a key driver in Human Resource Management (HRM), top management views are imperative to understand the impact of Gen Y on OP. Fifteen HR Directors and Managers from Malaysian service-based industries were invited to participate in this study. Their views are audiotaped, transcribed, and analysed using thematic analysis. Results indicate several emerging themes with respect to Gen Y and OP. This study reveals intriguing findings on how top management views Gen Y and its impact on OP. It is envisaged that the findings of the study will contribute to the existing body of knowledge in the field of Human Resource Management and Human Resource Development. Faculty of Administrative Science and Policy Studies 2015 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/12712/2/AJ_FADILAH%20PUTEH%20JAS%2015%282%29.pdf Alam, Nafis (2015) Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam. Journal of Administrative Science, 12 (1). pp. 47-59. ISSN 1675-1302
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Organizational effectiveness. Performance measurement
spellingShingle	Organizational effectiveness. Performance measurement Alam, Nafis Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam
description	This paper examines Generation Y (Gen Y) as today’s most influential and powerful workforce and its impact on organizational performance (OP) from the perspective of the top management. The unique characteristics of Gen Y combined with its strong bargaining power have changed the approach organizations manage their manpower as well as the entire management landscape. Being the demanding and dynamic workforce, however, less is known on how Gen Y affects OP. Qualitative approach is employed to delve into this issue. As a key driver in Human Resource Management (HRM), top management views are imperative to understand the impact of Gen Y on OP. Fifteen HR Directors and Managers from Malaysian service-based industries were invited to participate in this study. Their views are audiotaped, transcribed, and analysed using thematic analysis. Results indicate several emerging themes with respect to Gen Y and OP. This study reveals intriguing findings on how top management views Gen Y and its impact on OP. It is envisaged that the findings of the study will contribute to the existing body of knowledge in the field of Human Resource Management and Human Resource Development.
format	Article
author	Alam, Nafis
author_facet	Alam, Nafis
author_sort	Alam, Nafis
title	Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam
title_short	Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam
title_full	Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam
title_fullStr	Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam
title_full_unstemmed	Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam
title_sort	assessing gen y impact on organizational performance : an analysis from top management perspective / fadilah puteh, maniam kaliannan and nafis alam
publisher	Faculty of Administrative Science and Policy Studies
publishDate	2015
url	http://ir.uitm.edu.my/id/eprint/12712/ http://ir.uitm.edu.my/id/eprint/12712/2/AJ_FADILAH%20PUTEH%20JAS%2015%282%29.pdf
first_indexed	2023-09-18T22:49:23Z
last_indexed	2023-09-18T22:49:23Z
_version_	1777417441425489920

Assessing Gen Y impact on organizational performance : an analysis from top management perspective / Fadilah Puteh, Maniam Kaliannan and Nafis Alam

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