The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim

In recent years, there has been an increased respect and responsibility given to Administrative Office Managers. In this paper, we seek to explore the most challenging factors encountered by them. strategies pra cticed to minimize the challenges, and the benefits gained. With the globalization, huma...

Full description

Bibliographic Details
Main Authors:	Ghazali, Kadulliah, Hj. Yunus, Noorlaila, Kassim, Erne Suzila
Format:	Article
Language:	English
Published:	Research Management Institute (RMI) 2008
Subjects:	Office management
Online Access:	http://ir.uitm.edu.my/id/eprint/13052/ http://ir.uitm.edu.my/id/eprint/13052/1/AJ_KADULLIAH%20GHAZALI%20SMRJ%2008%201.pdf

id	uitm-13052
recordtype	eprints
spelling	uitm-130522016-06-20T05:14:54Z http://ir.uitm.edu.my/id/eprint/13052/ The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim Ghazali, Kadulliah Hj. Yunus, Noorlaila Kassim, Erne Suzila Office management In recent years, there has been an increased respect and responsibility given to Administrative Office Managers. In this paper, we seek to explore the most challenging factors encountered by them. strategies pra cticed to minimize the challenges, and the benefits gained. With the globalization, human utilization and information technology advances issues, and the need for the organizations to sustain the growth, the role of Administrative Office Managers becomes even more challenging because of the need to help employees overcome resistance to the new system. A cross-sectional questionnaire survey was then conducted at hospitality organizations in West Malaysia. The findings suggest that regardless ofhotel ranking and the origin of the organization, administrative office managersf ace and adapt similarf actors. There is also a significant relationship between challenges and strategi es, and the ICT investment and deploym ent provide a substantial role in nurturing employees in the organizations. The study is imperative to intensify and enrich the current administrative management and hospital ity management research. Research Management Institute (RMI) 2008 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/13052/1/AJ_KADULLIAH%20GHAZALI%20SMRJ%2008%201.pdf Ghazali, Kadulliah and Hj. Yunus, Noorlaila and Kassim, Erne Suzila (2008) The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim. Social and Management Research Journal, 5 (1). pp. 1-8. ISSN 1675-7017
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Office management
spellingShingle	Office management Ghazali, Kadulliah Hj. Yunus, Noorlaila Kassim, Erne Suzila The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim
description	In recent years, there has been an increased respect and responsibility given to Administrative Office Managers. In this paper, we seek to explore the most challenging factors encountered by them. strategies pra cticed to minimize the challenges, and the benefits gained. With the globalization, human utilization and information technology advances issues, and the need for the organizations to sustain the growth, the role of Administrative Office Managers becomes even more challenging because of the need to help employees overcome resistance to the new system. A cross-sectional questionnaire survey was then conducted at hospitality organizations in West Malaysia. The findings suggest that regardless ofhotel ranking and the origin of the organization, administrative office managersf ace and adapt similarf actors. There is also a significant relationship between challenges and strategi es, and the ICT investment and deploym ent provide a substantial role in nurturing employees in the organizations. The study is imperative to intensify and enrich the current administrative management and hospital ity management research.
format	Article
author	Ghazali, Kadulliah Hj. Yunus, Noorlaila Kassim, Erne Suzila
author_facet	Ghazali, Kadulliah Hj. Yunus, Noorlaila Kassim, Erne Suzila
author_sort	Ghazali, Kadulliah
title	The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim
title_short	The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim
title_full	The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim
title_fullStr	The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim
title_full_unstemmed	The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim
title_sort	paradigm nature of today's office : approaches for achieving quality outcomes in aom / kadulliah ghazali, noorlaila hj. yunus and erne suzila kassim
publisher	Research Management Institute (RMI)
publishDate	2008
url	http://ir.uitm.edu.my/id/eprint/13052/ http://ir.uitm.edu.my/id/eprint/13052/1/AJ_KADULLIAH%20GHAZALI%20SMRJ%2008%201.pdf
first_indexed	2023-09-18T22:49:45Z
last_indexed	2023-09-18T22:49:45Z
_version_	1777417464908349440

The paradigm nature of today's office : approaches for achieving quality outcomes in AOM / Kadulliah Ghazali, Noorlaila Hj. Yunus and Erne Suzila Kassim

Similar Items