A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad

A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad

The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of c...

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Bibliographic Details
Main Author: Mohamad, Huda @ Norulhuda
Format: Student Project
Language:English
Published: Faculty of Business and Management 1992
Subjects:
HF Commerce
Online Access:http://ir.uitm.edu.my/id/eprint/1320/
http://ir.uitm.edu.my/id/eprint/1320/1/PPb_HUDA%20%40%20NORULHUDA%20MOHAMAD%20BM%2092_5%20P01.pdf
id uitm-1320
recordtype eprints
spelling uitm-13202019-03-26T03:10:34Z http://ir.uitm.edu.my/id/eprint/1320/ A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad Mohamad, Huda @ Norulhuda HF Commerce The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of customer satisfaction towards Petronas Service Stations, the appearance of Petronas Services Stations in terms of cleanliness and attractiveness of the stations and also the programs or the strategies conducted at Petronas Service Stations. The last part of this study is the conclusions and recommendations where some recommendations are recommended in order to upgrade the level of customer service at Petronas Service Stations. Faculty of Business and Management 1992 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/1320/1/PPb_HUDA%20%40%20NORULHUDA%20MOHAMAD%20BM%2092_5%20P01.pdf Mohamad, Huda @ Norulhuda (1992) A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic HF Commerce
spellingShingle HF Commerce
Mohamad, Huda @ Norulhuda
A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
description The topic of this project paper is ‘A study On Customer Service at Petronas Service Stations’. This project paper consist of the objectives of the project paper , scope of study, assumptions, methodology, findings and also conclusions and recommendations. This study will discuss about the level of customer satisfaction towards Petronas Service Stations, the appearance of Petronas Services Stations in terms of cleanliness and attractiveness of the stations and also the programs or the strategies conducted at Petronas Service Stations. The last part of this study is the conclusions and recommendations where some recommendations are recommended in order to upgrade the level of customer service at Petronas Service Stations.
format Student Project
author Mohamad, Huda @ Norulhuda
author_facet Mohamad, Huda @ Norulhuda
author_sort Mohamad, Huda @ Norulhuda
title A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
title_short A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
title_full A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
title_fullStr A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
title_full_unstemmed A study on customer service at Petronas service stations / Huda @ Norulhuda Mohamad
title_sort study on customer service at petronas service stations / huda @ norulhuda mohamad
publisher Faculty of Business and Management
publishDate 1992
url http://ir.uitm.edu.my/id/eprint/1320/
http://ir.uitm.edu.my/id/eprint/1320/1/PPb_HUDA%20%40%20NORULHUDA%20MOHAMAD%20BM%2092_5%20P01.pdf
first_indexed 2023-09-18T22:45:38Z
last_indexed 2023-09-18T22:45:38Z
_version_ 1777417205996060672

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