The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim

In this study, the researchers are focus on the effectiveness usage of Internet Technology: A Case Study in Majlis Perbandaran Subang Jaya. The purpose of the study is to examine how leadership play a role to the effectiveness on the usage of internet technology in Majlis Perbandaran Subang Jaya, to...

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Main Authors: Ahmad Marzuki, Ainul Izzati, Abdol Alim, Nur Khairunnisa’
Format: Student Project
Language:English
Published: Faculty of Administrative Science and Policy Studies 2013
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/14806/
http://ir.uitm.edu.my/id/eprint/14806/1/PPb_AINUL%20IZZATI%20AHMAD%20MARZUKI%20AM%2013_5.pdf
id uitm-14806
recordtype eprints
spelling uitm-148062016-10-05T06:15:19Z http://ir.uitm.edu.my/id/eprint/14806/ The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim Ahmad Marzuki, Ainul Izzati Abdol Alim, Nur Khairunnisa’ Malaysia Online social networks In this study, the researchers are focus on the effectiveness usage of Internet Technology: A Case Study in Majlis Perbandaran Subang Jaya. The purpose of the study is to examine how leadership play a role to the effectiveness on the usage of internet technology in Majlis Perbandaran Subang Jaya, to examine how employee’s motivation can influence to the usage of internet technolgy in Majlis Perbadaran Subang Jaya, to identify whether customer oriented influence the effectiveness on the usage of internet tehnology in Majlis Perbandaran Subang Jaya and to examine whether organisation transformation influenced the usage of internet technology in Majlis Perbandaran Subang Jaya. This research were conducted to learn how Internet Technology (IT) can benefited the organization and people as well. This research emphasize on the purpose of conducting by examining how several factors lead to the effectiveness of Internet Technology (IT) such as leadership, customers oriented, employees’ motivation and organization transformation. For this study, Convenience Sampling technique were used and about 122 questionnaires were returned. The respondents were the customers of Majlis Perbandaran Subang Jaya (MPSJ) that came from Subang Jaya and in this study several methods used like descriptive analysis, frequency analysis, test of nornality, realibility analysis, spearman correlation, and multiple regression. The findings shows that higher numbers of respondents answered the questionnaire were females. Based on the research, there are two factors; i.e employee’s motivation and organization transformation indicate that there are positive relationships with the internet technology and leadership and customer oriented indicate that are negative relationship with the internet technology. Based on the multiple regressions, it shows that organizational transformation is the most factor influenced the effectiveness usage of Internet Technology meanwhile factor that influence to the effectiveness usage of Internet Technology and customer oriented was recorded as the lowest factor that influences the effectiveness usage of Internet Technology: A Case Study in Majlis Perbandaran Subang Jaya. Faculty of Administrative Science and Policy Studies 2013 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/14806/1/PPb_AINUL%20IZZATI%20AHMAD%20MARZUKI%20AM%2013_5.pdf Ahmad Marzuki, Ainul Izzati and Abdol Alim, Nur Khairunnisa’ (2013) The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Malaysia
Online social networks
spellingShingle Malaysia
Online social networks
Ahmad Marzuki, Ainul Izzati
Abdol Alim, Nur Khairunnisa’
The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim
description In this study, the researchers are focus on the effectiveness usage of Internet Technology: A Case Study in Majlis Perbandaran Subang Jaya. The purpose of the study is to examine how leadership play a role to the effectiveness on the usage of internet technology in Majlis Perbandaran Subang Jaya, to examine how employee’s motivation can influence to the usage of internet technolgy in Majlis Perbadaran Subang Jaya, to identify whether customer oriented influence the effectiveness on the usage of internet tehnology in Majlis Perbandaran Subang Jaya and to examine whether organisation transformation influenced the usage of internet technology in Majlis Perbandaran Subang Jaya. This research were conducted to learn how Internet Technology (IT) can benefited the organization and people as well. This research emphasize on the purpose of conducting by examining how several factors lead to the effectiveness of Internet Technology (IT) such as leadership, customers oriented, employees’ motivation and organization transformation. For this study, Convenience Sampling technique were used and about 122 questionnaires were returned. The respondents were the customers of Majlis Perbandaran Subang Jaya (MPSJ) that came from Subang Jaya and in this study several methods used like descriptive analysis, frequency analysis, test of nornality, realibility analysis, spearman correlation, and multiple regression. The findings shows that higher numbers of respondents answered the questionnaire were females. Based on the research, there are two factors; i.e employee’s motivation and organization transformation indicate that there are positive relationships with the internet technology and leadership and customer oriented indicate that are negative relationship with the internet technology. Based on the multiple regressions, it shows that organizational transformation is the most factor influenced the effectiveness usage of Internet Technology meanwhile factor that influence to the effectiveness usage of Internet Technology and customer oriented was recorded as the lowest factor that influences the effectiveness usage of Internet Technology: A Case Study in Majlis Perbandaran Subang Jaya.
format Student Project
author Ahmad Marzuki, Ainul Izzati
Abdol Alim, Nur Khairunnisa’
author_facet Ahmad Marzuki, Ainul Izzati
Abdol Alim, Nur Khairunnisa’
author_sort Ahmad Marzuki, Ainul Izzati
title The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim
title_short The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim
title_full The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim
title_fullStr The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim
title_full_unstemmed The effectiveness usage of internet technology: a case study at Majlis Perbandaran Subang Jaya (MPSJ),Selangor / Ainul Izzati Ahmad Marzuki and Nur Khairunnisa’ Abdol Alim
title_sort effectiveness usage of internet technology: a case study at majlis perbandaran subang jaya (mpsj),selangor / ainul izzati ahmad marzuki and nur khairunnisa’ abdol alim
publisher Faculty of Administrative Science and Policy Studies
publishDate 2013
url http://ir.uitm.edu.my/id/eprint/14806/
http://ir.uitm.edu.my/id/eprint/14806/1/PPb_AINUL%20IZZATI%20AHMAD%20MARZUKI%20AM%2013_5.pdf
first_indexed 2023-09-18T22:52:27Z
last_indexed 2023-09-18T22:52:27Z
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