APA (7th ed.) Citation

Yahya, M. Y., & Mohd Johan, M. N. (2013). Service quality and customer satisfaction: A study at Majlis Bandaraya Melaka Bersejarah / Mohammad Yusuf Yahya and Muhammad Nadzim Mohd Johan. Faculty of Administrative Science and Policy Studies.

Chicago Style (17th ed.) Citation

Yahya, Mohammad Yusuf, and Muhammad Nadzim Mohd Johan. Service Quality and Customer Satisfaction: A Study at Majlis Bandaraya Melaka Bersejarah / Mohammad Yusuf Yahya and Muhammad Nadzim Mohd Johan. Faculty of Administrative Science and Policy Studies, 2013.

MLA (8th ed.) Citation

Yahya, Mohammad Yusuf, and Muhammad Nadzim Mohd Johan. Service Quality and Customer Satisfaction: A Study at Majlis Bandaraya Melaka Bersejarah / Mohammad Yusuf Yahya and Muhammad Nadzim Mohd Johan. Faculty of Administrative Science and Policy Studies, 2013.