Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]

Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]

Malaysia healthcare industry is facing challenges from a rapidly changing operating environment, including spiralling operating costs and expectations on the quality of healthcare. The government is determined to position Malaysia as a hub for healthcare services for the region. High performance in...

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Main Authors: Hassan, Hazlina, Mohd Saleh, Norman, Kamaluddin, Amrizah, Hamzah, Noradiva
Format: Article
Language:English
Published: Universiti Teknologi MARA, Pulau Pinang & Pusat Penerbitan Universiti (UPENA) 2015
Subjects:
Malaysia
Online Access:http://ir.uitm.edu.my/id/eprint/15318/
http://ir.uitm.edu.my/id/eprint/15318/1/AJ_HAZLINA%20HASSAN%20EAJ%2015.pdf
id uitm-15318
recordtype eprints
spelling uitm-153182016-11-18T09:18:55Z http://ir.uitm.edu.my/id/eprint/15318/ Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.] Hassan, Hazlina Mohd Saleh, Norman Kamaluddin, Amrizah Hamzah, Noradiva Malaysia Malaysia healthcare industry is facing challenges from a rapidly changing operating environment, including spiralling operating costs and expectations on the quality of healthcare. The government is determined to position Malaysia as a hub for healthcare services for the region. High performance in hospitals is achieved through professionals’ competencies in application of knowledge, technologies and other intangible resources which is also known as Intellectual Capital (IC). A shortage of skilled workforce is always a real challenge for hospital; a high demand for a skilled worker especially in healthcare sector will give a significant impact toward the IC of an organisation. Thus it affects the performance of a hospital in providing a top notch service if the hospital keeps on losing its skilled workers. By acknowledging this reality; the management of the hospital needs to formulate a sound strategic planning of IC which should be executed by a clear, determine, focus and capable leader. Thus, the role and sustainability of both public and private hospitals within this environment, to a large extent depend on the characteristics of the leaders who can manage their IC wisely. It seems that the awareness of the importance of IC has been created in this industry, but how far have these IC elements been measured and managed systematically? Very little empirical research has been done to evaluate the linkages between leadership styles and the management of Intellectual Capital in healthcare industry especially hospital. Therefore, the objective of this paper is to discuss on how transformational leadership styles affect the development of Intellectual Capital Management (ICM) stages that would in turn affect the performance of private and public hospitals. The aim of this paper is to propose a theoretical model that explains the above issues. In addition, more rigorous research methods are needed in order to test and validate the Upper Echelon Theory which is newly introduced for this IC field. Universiti Teknologi MARA, Pulau Pinang & Pusat Penerbitan Universiti (UPENA) 2015 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/15318/1/AJ_HAZLINA%20HASSAN%20EAJ%2015.pdf Hassan, Hazlina and Mohd Saleh, Norman and Kamaluddin, Amrizah and Hamzah, Noradiva (2015) Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]. Esteem Academic Journal, 11 (2). pp. 12-26. ISSN 1675-7939
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Malaysia
spellingShingle Malaysia
Hassan, Hazlina
Mohd Saleh, Norman
Kamaluddin, Amrizah
Hamzah, Noradiva
Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]
description Malaysia healthcare industry is facing challenges from a rapidly changing operating environment, including spiralling operating costs and expectations on the quality of healthcare. The government is determined to position Malaysia as a hub for healthcare services for the region. High performance in hospitals is achieved through professionals’ competencies in application of knowledge, technologies and other intangible resources which is also known as Intellectual Capital (IC). A shortage of skilled workforce is always a real challenge for hospital; a high demand for a skilled worker especially in healthcare sector will give a significant impact toward the IC of an organisation. Thus it affects the performance of a hospital in providing a top notch service if the hospital keeps on losing its skilled workers. By acknowledging this reality; the management of the hospital needs to formulate a sound strategic planning of IC which should be executed by a clear, determine, focus and capable leader. Thus, the role and sustainability of both public and private hospitals within this environment, to a large extent depend on the characteristics of the leaders who can manage their IC wisely. It seems that the awareness of the importance of IC has been created in this industry, but how far have these IC elements been measured and managed systematically? Very little empirical research has been done to evaluate the linkages between leadership styles and the management of Intellectual Capital in healthcare industry especially hospital. Therefore, the objective of this paper is to discuss on how transformational leadership styles affect the development of Intellectual Capital Management (ICM) stages that would in turn affect the performance of private and public hospitals. The aim of this paper is to propose a theoretical model that explains the above issues. In addition, more rigorous research methods are needed in order to test and validate the Upper Echelon Theory which is newly introduced for this IC field.
format Article
author Hassan, Hazlina
Mohd Saleh, Norman
Kamaluddin, Amrizah
Hamzah, Noradiva
author_facet Hassan, Hazlina
Mohd Saleh, Norman
Kamaluddin, Amrizah
Hamzah, Noradiva
author_sort Hassan, Hazlina
title Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]
title_short Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]
title_full Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]
title_fullStr Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]
title_full_unstemmed Transformational leadership and development of intellectual capital management stages towards hospital performance / Hazlina Hassan … [et al.]
title_sort transformational leadership and development of intellectual capital management stages towards hospital performance / hazlina hassan … [et al.]
publisher Universiti Teknologi MARA, Pulau Pinang & Pusat Penerbitan Universiti (UPENA)
publishDate 2015
url http://ir.uitm.edu.my/id/eprint/15318/
http://ir.uitm.edu.my/id/eprint/15318/1/AJ_HAZLINA%20HASSAN%20EAJ%2015.pdf
first_indexed 2023-09-18T22:53:35Z
last_indexed 2023-09-18T22:53:35Z
_version_ 1777417705397157888

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