Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar

University building is an important place to get the proper maintenance management because the good environments for the occupants can help to boost the positive energy from them to more motivate while learning or working at the university. In Malaysia, building maintenance management for building...

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Bibliographic Details
Main Author:	Mohamad Shahar, Nur Syazwani
Format:	Student Project
Language:	English
Published:	Faculty Architecture, Planninng and Surveying 2015
Subjects:	Maintenance and repair
Online Access:	http://ir.uitm.edu.my/id/eprint/15836/ http://ir.uitm.edu.my/id/eprint/15836/1/PPb_NUR%20SYAZWANI%20MOHAMAD%20SHAHAR%20AP%2015_5.PDF

id	uitm-15836
recordtype	eprints
spelling	uitm-158362016-12-16T08:46:56Z http://ir.uitm.edu.my/id/eprint/15836/ Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar Mohamad Shahar, Nur Syazwani Maintenance and repair University building is an important place to get the proper maintenance management because the good environments for the occupants can help to boost the positive energy from them to more motivate while learning or working at the university. In Malaysia, building maintenance management for building university are lacking in giving the good maintenance service quality for the occupant cause the occupant also did not take the maintenance as a big issue to be considered. This study involves to improving the service quality of building maintenance management system for University building. The goal is to identify the current practices and procedures of building maintenance management for University. This had been done by using interview session method to gain the information about the University’s current practices and procedures at the selected case study. The case study was at three (3) local University in Malaysia such as UiTM (Universiti Teknologi Mara), UPM (Universiti Putra Malaysia) and UKM (Universiti Kebangsaan Malaysia) by conducting the interview with the maintenance management officers of each University. While conducting the interview session, researcher also gets to know the problem faced by building maintenance management for managing the University building. Other finding method used, was questionnaire survey to investigate the satisfaction of the students and staffs towards maintenance service quality on University building. Faculty Architecture, Planninng and Surveying 2015 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/15836/1/PPb_NUR%20SYAZWANI%20MOHAMAD%20SHAHAR%20AP%2015_5.PDF Mohamad Shahar, Nur Syazwani (2015) Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Maintenance and repair
spellingShingle	Maintenance and repair Mohamad Shahar, Nur Syazwani Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar
description	University building is an important place to get the proper maintenance management because the good environments for the occupants can help to boost the positive energy from them to more motivate while learning or working at the university. In Malaysia, building maintenance management for building university are lacking in giving the good maintenance service quality for the occupant cause the occupant also did not take the maintenance as a big issue to be considered. This study involves to improving the service quality of building maintenance management system for University building. The goal is to identify the current practices and procedures of building maintenance management for University. This had been done by using interview session method to gain the information about the University’s current practices and procedures at the selected case study. The case study was at three (3) local University in Malaysia such as UiTM (Universiti Teknologi Mara), UPM (Universiti Putra Malaysia) and UKM (Universiti Kebangsaan Malaysia) by conducting the interview with the maintenance management officers of each University. While conducting the interview session, researcher also gets to know the problem faced by building maintenance management for managing the University building. Other finding method used, was questionnaire survey to investigate the satisfaction of the students and staffs towards maintenance service quality on University building.
format	Student Project
author	Mohamad Shahar, Nur Syazwani
author_facet	Mohamad Shahar, Nur Syazwani
author_sort	Mohamad Shahar, Nur Syazwani
title	Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar
title_short	Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar
title_full	Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar
title_fullStr	Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar
title_full_unstemmed	Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar
title_sort	users satisfaction towards maintenance service quality on university building / nur syazwani mohamad shahar
publisher	Faculty Architecture, Planninng and Surveying
publishDate	2015
url	http://ir.uitm.edu.my/id/eprint/15836/ http://ir.uitm.edu.my/id/eprint/15836/1/PPb_NUR%20SYAZWANI%20MOHAMAD%20SHAHAR%20AP%2015_5.PDF
first_indexed	2023-09-18T22:54:45Z
last_indexed	2023-09-18T22:54:45Z
_version_	1777417779394117632

Users satisfaction towards maintenance service quality on university building / Nur Syazwani Mohamad Shahar

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