Customer satisfaction on MangkukTingkat.com service delivery / Fatanah Ibrahim

This study surveyed on the customer satisfaction toward MangkukTingkat.com service delivery. The researcher analyzed 291 samples from MangkukTingkat.com’s customer in order to examine the influence of service delivery towards customer satisfaction, customer satisfaction on the behavioural intention...

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Bibliographic Details
Main Author: Ibrahim, Fatanah
Format: Thesis
Language:English
Published: 2013
Online Access:http://ir.uitm.edu.my/id/eprint/16678/
http://ir.uitm.edu.my/id/eprint/16678/2/TM_FATANAH%20IBRAHIM%20HM%2013_5.pdf

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