Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah

The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based...

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Format: Article
Language:English
Published: Faculty of Business and Management ; UiTM Press 2006
Online Access:http://ir.uitm.edu.my/id/eprint/16754/
http://ir.uitm.edu.my/id/eprint/16754/
http://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf
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recordtype eprints
spelling uitm-167542017-05-08T04:26:11Z http://ir.uitm.edu.my/id/eprint/16754/ Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported. Faculty of Business and Management ; UiTM Press 2006 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf UNSPECIFIED (2006) Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah. Journal of International Business, Economics and Entrepreneurship (JIBE), 12 (1). pp. 33-48. ISSN 0128-7494 https://jibe.uitm.edu.my/
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported.
format Article
title Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
spellingShingle Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
title_short Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
title_full Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
title_fullStr Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
title_full_unstemmed Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
title_sort procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / aizzat mohd. nasurdin and t. ramayah
publisher Faculty of Business and Management ; UiTM Press
publishDate 2006
url http://ir.uitm.edu.my/id/eprint/16754/
http://ir.uitm.edu.my/id/eprint/16754/
http://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf
first_indexed 2023-09-18T22:56:47Z
last_indexed 2023-09-18T22:56:47Z
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