Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok

This study seeks to understand the relationship between knowledge workers, the banking work environment and the impact of the work environment on the productivity of the commercial banks in Kuching. Information for the study was collected through two sets of questionnaires. Among the findings of the...

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Format:	Article
Language:	English
Published:	Universiti Teknologi MARA, Sarawak 2004
Online Access:	http://ir.uitm.edu.my/id/eprint/16777/ http://ir.uitm.edu.my/id/eprint/16777/1/AJ_CHONG%20FEN%20NEE%20JAS%2004.pdf

id	uitm-16777
recordtype	eprints
spelling	uitm-167772017-05-08T02:25:35Z http://ir.uitm.edu.my/id/eprint/16777/ Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok This study seeks to understand the relationship between knowledge workers, the banking work environment and the impact of the work environment on the productivity of the commercial banks in Kuching. Information for the study was collected through two sets of questionnaires. Among the findings of the study were that bank employees generally fitted the definition of knowledge workers. However, their being non-avid readers of serious and intellectually stimulating reading materials threatens this status. The findings of the study also supported the long held belief that staff are an organisation's greatest assets. Further, it was found that there was room for improvement in terms of enhancing the conduciveness of the banking work environment, the management of knowledge workers and knowledge management for improved banking productivity and competitive edge. Universiti Teknologi MARA, Sarawak 2004 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/16777/1/AJ_CHONG%20FEN%20NEE%20JAS%2004.pdf UNSPECIFIED (2004) Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok. Jurnal Akademik UiTM Sarawak. pp. 1-12. ISSN 0128-2635
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
description	This study seeks to understand the relationship between knowledge workers, the banking work environment and the impact of the work environment on the productivity of the commercial banks in Kuching. Information for the study was collected through two sets of questionnaires. Among the findings of the study were that bank employees generally fitted the definition of knowledge workers. However, their being non-avid readers of serious and intellectually stimulating reading materials threatens this status. The findings of the study also supported the long held belief that staff are an organisation's greatest assets. Further, it was found that there was room for improvement in terms of enhancing the conduciveness of the banking work environment, the management of knowledge workers and knowledge management for improved banking productivity and competitive edge.
format	Article
title	Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok
spellingShingle	Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok
title_short	Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok
title_full	Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok
title_fullStr	Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok
title_full_unstemmed	Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok
title_sort	study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in kuching / chong fen nee and chong vui hok
publisher	Universiti Teknologi MARA, Sarawak
publishDate	2004
url	http://ir.uitm.edu.my/id/eprint/16777/ http://ir.uitm.edu.my/id/eprint/16777/1/AJ_CHONG%20FEN%20NEE%20JAS%2004.pdf
first_indexed	2023-09-18T22:56:50Z
last_indexed	2023-09-18T22:56:50Z
_version_	1777417910325608448

Study of the relationship between knowledge workers, banking work environment and productivity of commercial banks in Kuching / Chong Fen Nee and Chong Vui Hok

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