A study on customers’ satisfaction towards service quality at Menara Taming Sari Melaka / Fairus Sabran , Mohd Amnn Abu Hussin and Ros Farrah Ain Johar
The present research was conducted at Menara Taming Sari Melaka, This research intends to measure customers' satisfaction towards the service quality at Menara Taming Sari Melaka which located in Banda Hilir, Melaka, Malaysia, Service Quality (SERVQUAL) model was used to assess service quality...
| Main Authors: | , , |
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| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Hotel and Tourism Management
2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/17209/ http://ir.uitm.edu.my/id/eprint/17209/1/PPb_FAIRUS%20SABRAN%20HM%2014_5.pdf |