The relationship between service quality and tourists' satisfaction at Malacca River Cruise / Maria Albert Panie , Nur Liyana Abdul Rahman and Tracy Alasta Saweng @ Suki
This research is to evaluate the relationship between service quality provided at Malacca River Cruise towards satisfaction among International tourists'. In this research, there are five dimensions to measure the tourist satisfaction. Therefore, this study find that there are five service qual...
| Main Authors: | , , |
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| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Hotel and Tourism Management
2014
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| Online Access: | http://ir.uitm.edu.my/id/eprint/17218/ http://ir.uitm.edu.my/id/eprint/17218/2/PPb_MARIA%20ALBERT%20PANIE%20HM%2014_5.pdf |