The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi

Job satisfaction is very crucial as it effect the employees productivity and organizational’ performance as well. Job satisfaction can be influence by many factors from psychological and physical surroundings of workplace. For this study, it will be focused on servicescape elements or physical envir...

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Main Author:	Md Fauzi, Nurul Amalina
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2017
Online Access:	http://ir.uitm.edu.my/id/eprint/17290/ http://ir.uitm.edu.my/id/eprint/17290/1/PPb_NURUL%20AMALINA%20MD%20FAUZI%20BM%2017_5.pdf

id	uitm-17290
recordtype	eprints
spelling	uitm-172902019-04-19T02:36:27Z http://ir.uitm.edu.my/id/eprint/17290/ The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi Md Fauzi, Nurul Amalina Job satisfaction is very crucial as it effect the employees productivity and organizational’ performance as well. Job satisfaction can be influence by many factors from psychological and physical surroundings of workplace. For this study, it will be focused on servicescape elements or physical environments that employees experience in their workplace. The study aimed at finding the influence of servicescape elements on job satisfaction of employees at KSL Resort and Hotel Johor Bahru. Furthermore, the main objective of this study is to figure out the relationship between ambient conditions, space functionality and, sign and symbol with job satisfaction of employees at KSL Resort and Hotel Johor Bahru. Quantitative method was employed in this study. Questionnaires were distributed to respondents who are employees at KSL Resort and Johor Bahru for data collection. The overall findings of the study indicates that ambient condition and sign and symbol have a relationship with job satisfaction meanwhile space functionality has no relationship with job satisfaction. As a conclusion, some recommendations have been propose for future research in the final part of the project paper. Faculty of Business and Management 2017 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/17290/1/PPb_NURUL%20AMALINA%20MD%20FAUZI%20BM%2017_5.pdf Md Fauzi, Nurul Amalina (2017) The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
description	Job satisfaction is very crucial as it effect the employees productivity and organizational’ performance as well. Job satisfaction can be influence by many factors from psychological and physical surroundings of workplace. For this study, it will be focused on servicescape elements or physical environments that employees experience in their workplace. The study aimed at finding the influence of servicescape elements on job satisfaction of employees at KSL Resort and Hotel Johor Bahru. Furthermore, the main objective of this study is to figure out the relationship between ambient conditions, space functionality and, sign and symbol with job satisfaction of employees at KSL Resort and Hotel Johor Bahru. Quantitative method was employed in this study. Questionnaires were distributed to respondents who are employees at KSL Resort and Johor Bahru for data collection. The overall findings of the study indicates that ambient condition and sign and symbol have a relationship with job satisfaction meanwhile space functionality has no relationship with job satisfaction. As a conclusion, some recommendations have been propose for future research in the final part of the project paper.
format	Student Project
author	Md Fauzi, Nurul Amalina
spellingShingle	Md Fauzi, Nurul Amalina The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi
author_facet	Md Fauzi, Nurul Amalina
author_sort	Md Fauzi, Nurul Amalina
title	The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi
title_short	The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi
title_full	The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi
title_fullStr	The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi
title_full_unstemmed	The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi
title_sort	influence of servicescape elements towards job satisfaction of employees at ksl resort and hotel johor bahru / nurul amalina md fauzi
publisher	Faculty of Business and Management
publishDate	2017
url	http://ir.uitm.edu.my/id/eprint/17290/ http://ir.uitm.edu.my/id/eprint/17290/1/PPb_NURUL%20AMALINA%20MD%20FAUZI%20BM%2017_5.pdf
first_indexed	2023-09-18T22:57:59Z
last_indexed	2023-09-18T22:57:59Z
_version_	1777417982069178368

The influence of servicescape elements towards job satisfaction of employees at KSL Resort and Hotel Johor Bahru / Nurul Amalina Md Fauzi

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