Ibrahim, N. L. (2010). Spa attributes, customer satisfaction and retention: Customers of 4 & 5 stars hotel spas in Kuala Lumpur / Nor Laily Ibrahim.
Chicago Style (17th ed.) CitationIbrahim, Nor Laily. Spa Attributes, Customer Satisfaction and Retention: Customers of 4 & 5 Stars Hotel Spas in Kuala Lumpur / Nor Laily Ibrahim. 2010.
MLA (8th ed.) CitationIbrahim, Nor Laily. Spa Attributes, Customer Satisfaction and Retention: Customers of 4 & 5 Stars Hotel Spas in Kuala Lumpur / Nor Laily Ibrahim. 2010.
Warning: These citations may not always be 100% accurate.