Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar

Islamic microfinance Institutions (IMFIs) provide credit to poor recipients, enabling them to gain access to financial assistance, while at the same time having their rights protected. To ensure that clients are protected, all IMFIs should adhere to basic corporate governance principles in ensuring...

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Main Author:	Bakar, Nor Maisarah
Format:	Thesis
Language:	English
Published:	2016
Online Access:	http://ir.uitm.edu.my/id/eprint/17891/ http://ir.uitm.edu.my/id/eprint/17891/1/TM_NOR%20MAISARAH%20BAKAR%20AC%2016_5.pdf

id	uitm-17891
recordtype	eprints
spelling	uitm-178912019-03-12T08:12:02Z http://ir.uitm.edu.my/id/eprint/17891/ Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar Bakar, Nor Maisarah Islamic microfinance Institutions (IMFIs) provide credit to poor recipients, enabling them to gain access to financial assistance, while at the same time having their rights protected. To ensure that clients are protected, all IMFIs should adhere to basic corporate governance principles in ensuring uniform standards, transparency and good corporate governance practices in their institutions. This study explores on the client protection practices and sustainability of Amanah Ikhtiar Malaysia (AIM). The main objective of this study is to examine if client protection affects the sustainability of AIM. The main source of information is the questionnaire survey that has been conducted by taking AIM staff as respondents. Finding shows that the level of client protection in AIM is high. It shows that AIM has high awareness regarding client protection issue. Further analysis shows that accountability and debt collection process have significantly influence the level of sustainability of AIM whereas transparency and transaction costs have insignificantly impact the level of sustainability of AIM. This result implies that having better debt collection process policy and accountability will enhance the level of sustainability of AIM. This study has exclusively contributed to the industry of Islamic microfinance which it gives focuses on client protection issues, which is lacking in Malaysia. This also can be practiced by other IMFIs to ensure that they can sustain in the market for foreseeable future. 2016 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/17891/1/TM_NOR%20MAISARAH%20BAKAR%20AC%2016_5.pdf Bakar, Nor Maisarah (2016) Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar. Masters thesis, Universiti Teknologi MARA.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
description	Islamic microfinance Institutions (IMFIs) provide credit to poor recipients, enabling them to gain access to financial assistance, while at the same time having their rights protected. To ensure that clients are protected, all IMFIs should adhere to basic corporate governance principles in ensuring uniform standards, transparency and good corporate governance practices in their institutions. This study explores on the client protection practices and sustainability of Amanah Ikhtiar Malaysia (AIM). The main objective of this study is to examine if client protection affects the sustainability of AIM. The main source of information is the questionnaire survey that has been conducted by taking AIM staff as respondents. Finding shows that the level of client protection in AIM is high. It shows that AIM has high awareness regarding client protection issue. Further analysis shows that accountability and debt collection process have significantly influence the level of sustainability of AIM whereas transparency and transaction costs have insignificantly impact the level of sustainability of AIM. This result implies that having better debt collection process policy and accountability will enhance the level of sustainability of AIM. This study has exclusively contributed to the industry of Islamic microfinance which it gives focuses on client protection issues, which is lacking in Malaysia. This also can be practiced by other IMFIs to ensure that they can sustain in the market for foreseeable future.
format	Thesis
author	Bakar, Nor Maisarah
spellingShingle	Bakar, Nor Maisarah Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar
author_facet	Bakar, Nor Maisarah
author_sort	Bakar, Nor Maisarah
title	Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar
title_short	Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar
title_full	Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar
title_fullStr	Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar
title_full_unstemmed	Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar
title_sort	client protection and sustainability of islamic microfinance institution: evidence from amanah ikhtiar malaysia / nor maisarah bakar
publishDate	2016
url	http://ir.uitm.edu.my/id/eprint/17891/ http://ir.uitm.edu.my/id/eprint/17891/1/TM_NOR%20MAISARAH%20BAKAR%20AC%2016_5.pdf
first_indexed	2023-09-18T22:59:17Z
last_indexed	2023-09-18T22:59:17Z
_version_	1777418064126541824

Client protection and sustainability of Islamic microfinance institution: evidence from Amanah Ikhtiar Malaysia / Nor Maisarah Bakar

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