CSR and value creation: a study among financial institutions in Malaysia / Salina Mad

Financial institutions globally have received considerable amount of pressure from stakeholders to act responsibly and ethically and to be more involved in corporate social responsibility (CSR) practices. However, the ability for financial institutions to fulfill such demands from stakeholders is de...

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Main Author:	Mad, Salina
Format:	Thesis
Language:	English
Published:	2013
Online Access:	http://ir.uitm.edu.my/id/eprint/18457/ http://ir.uitm.edu.my/id/eprint/18457/2/TM_SALINA%20MAD%20AC%2013_5.pdf

id	uitm-18457
recordtype	eprints
spelling	uitm-184572019-02-04T01:49:32Z http://ir.uitm.edu.my/id/eprint/18457/ CSR and value creation: a study among financial institutions in Malaysia / Salina Mad Mad, Salina Financial institutions globally have received considerable amount of pressure from stakeholders to act responsibly and ethically and to be more involved in corporate social responsibility (CSR) practices. However, the ability for financial institutions to fulfill such demands from stakeholders is dependent upon the availability of resources to meet these social causes. It is expected that the involvement of financial institutions in CSR practices can enhance the organizations’ value. As such, this study seeks to examine the relationship between stakeholders’ pressure and internal resources on CSR reporting from the perspective of stakeholder and resource-based theories and the effect o f such disclosure on value creation. The sample for the study was selected from 20 financial institutions in Malaysia over a four-year period from 2008 - 2011 resulting in 76 firms-year observations. Content analyses o f annual and sustainability reports were undertaken to measure the quantity and quality o f CSR disclosure. Value creation was measured using a value-creation index that incorporates both financial and non-financial measures. The results of the study indicate that there is an improvement in the quantity and quality o f CSR disclosure over the four-year period with community dimension being the focus of the CSR activities. Customers were found to be the more influential stakeholders driving the CSR disclosures while concentrated ownership structure inhibits CSR reporting among financial institutions. The quality o f CSR reporting was found to be the determining factor that contributed to firms’ value. 2013 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/18457/2/TM_SALINA%20MAD%20AC%2013_5.pdf Mad, Salina (2013) CSR and value creation: a study among financial institutions in Malaysia / Salina Mad. Masters thesis, Universiti Teknologi MARA.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
description	Financial institutions globally have received considerable amount of pressure from stakeholders to act responsibly and ethically and to be more involved in corporate social responsibility (CSR) practices. However, the ability for financial institutions to fulfill such demands from stakeholders is dependent upon the availability of resources to meet these social causes. It is expected that the involvement of financial institutions in CSR practices can enhance the organizations’ value. As such, this study seeks to examine the relationship between stakeholders’ pressure and internal resources on CSR reporting from the perspective of stakeholder and resource-based theories and the effect o f such disclosure on value creation. The sample for the study was selected from 20 financial institutions in Malaysia over a four-year period from 2008 - 2011 resulting in 76 firms-year observations. Content analyses o f annual and sustainability reports were undertaken to measure the quantity and quality o f CSR disclosure. Value creation was measured using a value-creation index that incorporates both financial and non-financial measures. The results of the study indicate that there is an improvement in the quantity and quality o f CSR disclosure over the four-year period with community dimension being the focus of the CSR activities. Customers were found to be the more influential stakeholders driving the CSR disclosures while concentrated ownership structure inhibits CSR reporting among financial institutions. The quality o f CSR reporting was found to be the determining factor that contributed to firms’ value.
format	Thesis
author	Mad, Salina
spellingShingle	Mad, Salina CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
author_facet	Mad, Salina
author_sort	Mad, Salina
title	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_short	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_full	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_fullStr	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_full_unstemmed	CSR and value creation: a study among financial institutions in Malaysia / Salina Mad
title_sort	csr and value creation: a study among financial institutions in malaysia / salina mad
publishDate	2013
url	http://ir.uitm.edu.my/id/eprint/18457/ http://ir.uitm.edu.my/id/eprint/18457/2/TM_SALINA%20MAD%20AC%2013_5.pdf
first_indexed	2023-09-18T23:00:34Z
last_indexed	2023-09-18T23:00:34Z
_version_	1777418145262206976

CSR and value creation: a study among financial institutions in Malaysia / Salina Mad

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