APA (7th ed.) Citation

Kasiran, Z. (2012). Customer’s satisfaction measurement using cognitive and emotion judgment survey: A case study of INTEC / Zolidah Kasiran. Institute of Graduate Studies, UiTM.

Chicago Style (17th ed.) Citation

Kasiran, Zolidah. Customer’s Satisfaction Measurement Using Cognitive and Emotion Judgment Survey: A Case Study of INTEC / Zolidah Kasiran. Institute of Graduate Studies, UiTM, 2012.

MLA (8th ed.) Citation

Kasiran, Zolidah. Customer’s Satisfaction Measurement Using Cognitive and Emotion Judgment Survey: A Case Study of INTEC / Zolidah Kasiran. Institute of Graduate Studies, UiTM, 2012.