The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof

Positive servicescape has been identified as a driver of performance. It is important because employees' valuations of the servicescape will influence their job performance. Nowadays, numbers of civil servants that suffer from workplace situation have increase. So that it is important for manag...

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Bibliographic Details
Main Author:	Mohd Youssof, Nur Ayzan
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2008
Subjects:	Personnel management. Employment management
Online Access:	http://ir.uitm.edu.my/id/eprint/19330/ http://ir.uitm.edu.my/id/eprint/19330/1/PPb_NUR%20AYZAN%20MOHD%20YOUSSOF%20BM%2008_5.pdf

id	uitm-19330
recordtype	eprints
spelling	uitm-193302018-02-22T07:28:27Z http://ir.uitm.edu.my/id/eprint/19330/ The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof Mohd Youssof, Nur Ayzan Personnel management. Employment management Positive servicescape has been identified as a driver of performance. It is important because employees' valuations of the servicescape will influence their job performance. Nowadays, numbers of civil servants that suffer from workplace situation have increase. So that it is important for management to manage their servicescape and improve weaken area. This study is a research of "The Effect of Servicescape on Employees' Performance at PKT logistics (M) Sdn Bhd". The study utilize questionnaire as the instrument for collecting data. Questionnaires have been distributed to 33 employees from all departments at the organization to do the research. In this study, researcher has identifying the factor of servicescape at PKT logistics (M) Sdn Bhd and the level of job performance of the employees. Researcher will have used the Statistical Package for Social Science (SPSS) Program Student Version. From the analysis researcher have identify that there is significant relationship between servicescape and performance of employees at PKT logistics (M) Sdn Bhd. Faculty of Business and Management 2008 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/19330/1/PPb_NUR%20AYZAN%20MOHD%20YOUSSOF%20BM%2008_5.pdf Mohd Youssof, Nur Ayzan (2008) The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Personnel management. Employment management
spellingShingle	Personnel management. Employment management Mohd Youssof, Nur Ayzan The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof
description	Positive servicescape has been identified as a driver of performance. It is important because employees' valuations of the servicescape will influence their job performance. Nowadays, numbers of civil servants that suffer from workplace situation have increase. So that it is important for management to manage their servicescape and improve weaken area. This study is a research of "The Effect of Servicescape on Employees' Performance at PKT logistics (M) Sdn Bhd". The study utilize questionnaire as the instrument for collecting data. Questionnaires have been distributed to 33 employees from all departments at the organization to do the research. In this study, researcher has identifying the factor of servicescape at PKT logistics (M) Sdn Bhd and the level of job performance of the employees. Researcher will have used the Statistical Package for Social Science (SPSS) Program Student Version. From the analysis researcher have identify that there is significant relationship between servicescape and performance of employees at PKT logistics (M) Sdn Bhd.
format	Student Project
author	Mohd Youssof, Nur Ayzan
author_facet	Mohd Youssof, Nur Ayzan
author_sort	Mohd Youssof, Nur Ayzan
title	The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof
title_short	The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof
title_full	The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof
title_fullStr	The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof
title_full_unstemmed	The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof
title_sort	effect of servicescape on employees' performance at pkt logistics (m) sdn bhd, 2008 / nur ayzan mohd youssof
publisher	Faculty of Business and Management
publishDate	2008
url	http://ir.uitm.edu.my/id/eprint/19330/ http://ir.uitm.edu.my/id/eprint/19330/1/PPb_NUR%20AYZAN%20MOHD%20YOUSSOF%20BM%2008_5.pdf
first_indexed	2023-09-18T23:02:20Z
last_indexed	2023-09-18T23:02:20Z
_version_	1777418256107175936

The effect of servicescape on employees' performance at PKT Logistics (M) Sdn Bhd, 2008 / Nur Ayzan Mohd Youssof

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