Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron

The main priority of the Malaysian Hospital design quality has been to organise an informational domain for patient-oriented care design that requires a userfriendly environment. Despite the variety of quality design assessment, the usability evaluation has brought a new dimension in tracking the qu...

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Main Author: Haron, Siti Norsazlina
Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2016
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/19403/
http://ir.uitm.edu.my/id/eprint/19403/1/ABS_SITI%20NORSAZLINA%20HARON%20TDRA%20VOL%209%20IGS%2016.pdf
id uitm-19403
recordtype eprints
spelling uitm-194032018-06-11T06:25:38Z http://ir.uitm.edu.my/id/eprint/19403/ Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron Haron, Siti Norsazlina Malaysia The main priority of the Malaysian Hospital design quality has been to organise an informational domain for patient-oriented care design that requires a userfriendly environment. Despite the variety of quality design assessment, the usability evaluation has brought a new dimension in tracking the quality in-use by exploring the meaning of users’ experiences. Furthermore, those methods lack the procedures that can effectively identify the needs of users would lead to what of the quality dimension to be considered in its implementation. Therefore, the aim of this research had been to develop a usability evaluation framework, in which the nature of patients and visitors’ experience could affect the quality of Hospital environments. The theoretical part suggested that the experiences of hospital end-users might be understood through their feedback on the status of Hospital environments by extending usability and quality theories. This research adopted nine usability criteria, which were identified from the literature. After synthesising the literature, a usability evaluation framework was developed. In addition, the usability parameters for each usability criteria and the domain of user experience context of-use the Hospital physical environment were investigated. Phenomenological philosophy and qualitative dominant approach with case studies were carried out in three Malaysian public hospitals… Institute of Graduate Studies, UiTM 2016 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/19403/1/ABS_SITI%20NORSAZLINA%20HARON%20TDRA%20VOL%209%20IGS%2016.pdf Haron, Siti Norsazlina (2016) Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron. In: The Doctoral Research Abstracts. IGS Biannual Publication, 9 (9). Institute of Graduate Studies, UiTM, Shah Alam.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Malaysia
spellingShingle Malaysia
Haron, Siti Norsazlina
Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron
description The main priority of the Malaysian Hospital design quality has been to organise an informational domain for patient-oriented care design that requires a userfriendly environment. Despite the variety of quality design assessment, the usability evaluation has brought a new dimension in tracking the quality in-use by exploring the meaning of users’ experiences. Furthermore, those methods lack the procedures that can effectively identify the needs of users would lead to what of the quality dimension to be considered in its implementation. Therefore, the aim of this research had been to develop a usability evaluation framework, in which the nature of patients and visitors’ experience could affect the quality of Hospital environments. The theoretical part suggested that the experiences of hospital end-users might be understood through their feedback on the status of Hospital environments by extending usability and quality theories. This research adopted nine usability criteria, which were identified from the literature. After synthesising the literature, a usability evaluation framework was developed. In addition, the usability parameters for each usability criteria and the domain of user experience context of-use the Hospital physical environment were investigated. Phenomenological philosophy and qualitative dominant approach with case studies were carried out in three Malaysian public hospitals…
format Book Section
author Haron, Siti Norsazlina
author_facet Haron, Siti Norsazlina
author_sort Haron, Siti Norsazlina
title Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron
title_short Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron
title_full Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron
title_fullStr Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron
title_full_unstemmed Usability evaluation framework for Malaysian hospital / Siti Norsazlina Haron
title_sort usability evaluation framework for malaysian hospital / siti norsazlina haron
publisher Institute of Graduate Studies, UiTM
publishDate 2016
url http://ir.uitm.edu.my/id/eprint/19403/
http://ir.uitm.edu.my/id/eprint/19403/1/ABS_SITI%20NORSAZLINA%20HARON%20TDRA%20VOL%209%20IGS%2016.pdf
first_indexed 2023-09-18T23:02:29Z
last_indexed 2023-09-18T23:02:29Z
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