Influence of Wi-Fi service quality towards tourists’ satisfaction and dissemination of tourism experience / Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia
Despite the heavy reliance on Wireless Fidelity (Wi-Fi) among tourists’, and the increase number of hotspots available at tourist attractions, limited research is available that investigates the service quality of Wi-Fi. This study investigated the dimension of service quality (SERVQUAL), Technology...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Faculty of Hotel Management and Tourism, Universiti Teknologi MARA, Puncak Alam Campus
2017
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Online Access: | http://ir.uitm.edu.my/id/eprint/19507/ http://ir.uitm.edu.my/id/eprint/19507/ http://ir.uitm.edu.my/id/eprint/19507/7/AJ_NOORHAIZA%20MASRI%20JTHCA%20B%2017.pdf |