Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak

Quality management has long been established at the advent of Industrial Revolution. Since then, the widespread of quality management across the globe has been owed to the Western and Japanese quality gurus. Despite overwhelming influence of both cultures, contemporary scholars have consistently dis...

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Main Author:	Ishak, Amal Hayati
Format:	Book Section
Language:	English
Published:	Institute of Graduate Studies, UiTM 2016
Subjects:	Organizational behavior. Corporate culture
Online Access:	http://ir.uitm.edu.my/id/eprint/19899/ http://ir.uitm.edu.my/id/eprint/19899/2/ABS_AMAL%20HAYATI%20ISHAK%20TDRA%20VOL%2010%20IGS%2016.pdf

id	uitm-19899
recordtype	eprints
spelling	uitm-198992018-06-08T03:17:28Z http://ir.uitm.edu.my/id/eprint/19899/ Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak Ishak, Amal Hayati Organizational behavior. Corporate culture Quality management has long been established at the advent of Industrial Revolution. Since then, the widespread of quality management across the globe has been owed to the Western and Japanese quality gurus. Despite overwhelming influence of both cultures, contemporary scholars have consistently discussed Islamic perspectives of quality management since the 1990s. Their discussion is enlightened with primary sources of Islam, reflecting a plethora of Islamic values embedded in quality management practice. In parallel, a Malaysian national-level standard, the MS1900 or the Shariah-based Quality Management System has been established, aiming towards internalization of Islamic values. The standard initiates the ‘Organisational Values’ clause which requires organisations to apply, monitor and measure values application. Although MS1900 emphasizes on Islamic values measurement, existing scales used by organisations are self-developed and unstandardized. Yet, their validity information is ambiguous. Though the MRPI (Muslim Religiosity Personality Inventory) and IWE (Islamic Work Ethics) scale measure Islamic values, they apply for individual-level measurement and not focused on quality management. Moreover, literature-based scales are built on Western theoretical framework without due reference to Islamic substance. They are also being validated in the Western ambience. Such scales do not match the MS1900 aspirations… Institute of Graduate Studies, UiTM 2016 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/19899/2/ABS_AMAL%20HAYATI%20ISHAK%20TDRA%20VOL%2010%20IGS%2016.pdf Ishak, Amal Hayati (2016) Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak. In: The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Organizational behavior. Corporate culture
spellingShingle	Organizational behavior. Corporate culture Ishak, Amal Hayati Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
description	Quality management has long been established at the advent of Industrial Revolution. Since then, the widespread of quality management across the globe has been owed to the Western and Japanese quality gurus. Despite overwhelming influence of both cultures, contemporary scholars have consistently discussed Islamic perspectives of quality management since the 1990s. Their discussion is enlightened with primary sources of Islam, reflecting a plethora of Islamic values embedded in quality management practice. In parallel, a Malaysian national-level standard, the MS1900 or the Shariah-based Quality Management System has been established, aiming towards internalization of Islamic values. The standard initiates the ‘Organisational Values’ clause which requires organisations to apply, monitor and measure values application. Although MS1900 emphasizes on Islamic values measurement, existing scales used by organisations are self-developed and unstandardized. Yet, their validity information is ambiguous. Though the MRPI (Muslim Religiosity Personality Inventory) and IWE (Islamic Work Ethics) scale measure Islamic values, they apply for individual-level measurement and not focused on quality management. Moreover, literature-based scales are built on Western theoretical framework without due reference to Islamic substance. They are also being validated in the Western ambience. Such scales do not match the MS1900 aspirations…
format	Book Section
author	Ishak, Amal Hayati
author_facet	Ishak, Amal Hayati
author_sort	Ishak, Amal Hayati
title	Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
title_short	Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
title_full	Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
title_fullStr	Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
title_full_unstemmed	Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak
title_sort	developing a scale to assess islamic values application in quality management: a study among malaysian organisations / amal hayati ishak
publisher	Institute of Graduate Studies, UiTM
publishDate	2016
url	http://ir.uitm.edu.my/id/eprint/19899/ http://ir.uitm.edu.my/id/eprint/19899/2/ABS_AMAL%20HAYATI%20ISHAK%20TDRA%20VOL%2010%20IGS%2016.pdf
first_indexed	2023-09-18T23:03:32Z
last_indexed	2023-09-18T23:03:32Z
_version_	1777418331300560896

Developing a scale to assess Islamic values application in quality management: a study among Malaysian organisations / Amal Hayati Ishak

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