Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim

The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high l...

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Main Authors: Mohd Shariff, Fadzilah, Zainal, Artinah, Hashim, Rahmat
Format: Article
Language:English
Published: UiTM Press 2013
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/20602/
http://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf
id uitm-20602
recordtype eprints
spelling uitm-206022018-07-17T06:14:32Z http://ir.uitm.edu.my/id/eprint/20602/ Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat Job satisfaction Performance standards The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees’ exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. UiTM Press 2013 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf Mohd Shariff, Fadzilah and Zainal, Artinah and Hashim, Rahmat (2013) Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 5 (2). pp. 44-50. ISSN 1985-8914
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Job satisfaction
Performance standards
spellingShingle Job satisfaction
Performance standards
Mohd Shariff, Fadzilah
Zainal, Artinah
Hashim, Rahmat
Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
description The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees’ exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered.
format Article
author Mohd Shariff, Fadzilah
Zainal, Artinah
Hashim, Rahmat
author_facet Mohd Shariff, Fadzilah
Zainal, Artinah
Hashim, Rahmat
author_sort Mohd Shariff, Fadzilah
title Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
title_short Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
title_full Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
title_fullStr Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
title_full_unstemmed Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
title_sort training transfer: the interaction of changed behaviour and co-worker support on job performance / fadzilah mohd shariff, artinah zainal and rahmat hashim
publisher UiTM Press
publishDate 2013
url http://ir.uitm.edu.my/id/eprint/20602/
http://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf
first_indexed 2023-09-18T23:04:54Z
last_indexed 2023-09-18T23:04:54Z
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