Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim
The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high l...
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uitm-206022018-07-17T06:14:32Z http://ir.uitm.edu.my/id/eprint/20602/ Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat Job satisfaction Performance standards The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees’ exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. UiTM Press 2013 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf Mohd Shariff, Fadzilah and Zainal, Artinah and Hashim, Rahmat (2013) Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 5 (2). pp. 44-50. ISSN 1985-8914 |
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Universiti Teknologi MARA |
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UiTM Institutional Repository |
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Online Access |
language |
English |
topic |
Job satisfaction Performance standards |
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Job satisfaction Performance standards Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
description |
The present study examined the moderating effect of changed behav-iour on the relationship between co-workers support on frontline employees job performance. The authors hypothesize that co-work-ers support are more strongly related to performance among front-line employees reporting low than high level in changed behaviour. Results of Structural Equation Modeling, gathered from 264 employ-ees who held positions as Food and Beverage outlet servers in 4 and 5 star ratings hotels, support the hypothesis. The result indicates that when frontline employees’ exhibit low changed behaviour, the relationships between co-worker support and job performance are stronger. Implications for substantive research, strengths and limita-tions, and directions for future research are offered. |
format |
Article |
author |
Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat |
author_facet |
Mohd Shariff, Fadzilah Zainal, Artinah Hashim, Rahmat |
author_sort |
Mohd Shariff, Fadzilah |
title |
Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
title_short |
Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
title_full |
Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
title_fullStr |
Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
title_full_unstemmed |
Training transfer: The interaction of changed behaviour and co-worker support on job performance / Fadzilah Mohd Shariff, Artinah Zainal and Rahmat Hashim |
title_sort |
training transfer: the interaction of changed behaviour and co-worker support on job performance / fadzilah mohd shariff, artinah zainal and rahmat hashim |
publisher |
UiTM Press |
publishDate |
2013 |
url |
http://ir.uitm.edu.my/id/eprint/20602/ http://ir.uitm.edu.my/id/eprint/20602/1/AJ_FADZILAH%20MOHD%20SHARIFF%20JTHCA%2013.pdf |
first_indexed |
2023-09-18T23:04:54Z |
last_indexed |
2023-09-18T23:04:54Z |
_version_ |
1777418417437933568 |