Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin

Keretapi Tanah Melayu (KTMB) or the Malayan Railway is the main rail operator in Peninsular Malaysia. Basically, the research objectives of this study are to identify whether the intrinsic factors for example achievement, recognition, personal growth, job descriptions have significant relationship a...

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Main Author: Zainal Abidin, Abdul Azim
Format: Student Project
Language:English
Published: Faculty of Business and Management 2007
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/21383/
http://ir.uitm.edu.my/id/eprint/21383/1/PPb_ABDUL%20AZIM%20ZAINAL%20ABIDIN%20M%20BM%2007_5.pdf
id uitm-21383
recordtype eprints
spelling uitm-213832018-10-25T03:49:33Z http://ir.uitm.edu.my/id/eprint/21383/ Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin Zainal Abidin, Abdul Azim Human capital Labor productivity Employee motivation Performance standards Keretapi Tanah Melayu (KTMB) or the Malayan Railway is the main rail operator in Peninsular Malaysia. Basically, the research objectives of this study are to identify whether the intrinsic factors for example achievement, recognition, personal growth, job descriptions have significant relationship among KTMB employees. Besides that, the study also wanted to clarify whether the extrinsic motivational factors for example payment, promotion, working condition and job security have significant relationship on the level of job performance among the employees specifically in Commuter unit. Moreover, the research objectives of this study are to provide appropriate recommendation when dealing with demotivated employees. The development of human capital is crucial to the continued success in the operation of the railways. Personnel costs represent about 60% of the operating revenue of the company (KTMB Annual Report 2005). Given such as a high cost per income ratio, it is very important that the company obtains the maximum and productive inputs from its workforce. Thus it is important to underlying this study in order to improved motivation factors that lead to increase employee's job performance. Based on the findings, we can conclude that by providing more recognition activities, improving working condition, encouraging employees suggestions, promote fairly salary payment system, encourage two-way communication and provide constructive feedback will increase motivation level and job performance among the KTMB employees. Faculty of Business and Management 2007 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/21383/1/PPb_ABDUL%20AZIM%20ZAINAL%20ABIDIN%20M%20BM%2007_5.pdf Zainal Abidin, Abdul Azim (2007) Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Human capital
Labor productivity
Employee motivation
Performance standards
spellingShingle Human capital
Labor productivity
Employee motivation
Performance standards
Zainal Abidin, Abdul Azim
Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin
description Keretapi Tanah Melayu (KTMB) or the Malayan Railway is the main rail operator in Peninsular Malaysia. Basically, the research objectives of this study are to identify whether the intrinsic factors for example achievement, recognition, personal growth, job descriptions have significant relationship among KTMB employees. Besides that, the study also wanted to clarify whether the extrinsic motivational factors for example payment, promotion, working condition and job security have significant relationship on the level of job performance among the employees specifically in Commuter unit. Moreover, the research objectives of this study are to provide appropriate recommendation when dealing with demotivated employees. The development of human capital is crucial to the continued success in the operation of the railways. Personnel costs represent about 60% of the operating revenue of the company (KTMB Annual Report 2005). Given such as a high cost per income ratio, it is very important that the company obtains the maximum and productive inputs from its workforce. Thus it is important to underlying this study in order to improved motivation factors that lead to increase employee's job performance. Based on the findings, we can conclude that by providing more recognition activities, improving working condition, encouraging employees suggestions, promote fairly salary payment system, encourage two-way communication and provide constructive feedback will increase motivation level and job performance among the KTMB employees.
format Student Project
author Zainal Abidin, Abdul Azim
author_facet Zainal Abidin, Abdul Azim
author_sort Zainal Abidin, Abdul Azim
title Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin
title_short Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin
title_full Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin
title_fullStr Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin
title_full_unstemmed Motivation factors that enhance KTMB employees' job performance specifically for commuter unit in Klang Valley / Abdul Azim Zainal Abidin
title_sort motivation factors that enhance ktmb employees' job performance specifically for commuter unit in klang valley / abdul azim zainal abidin
publisher Faculty of Business and Management
publishDate 2007
url http://ir.uitm.edu.my/id/eprint/21383/
http://ir.uitm.edu.my/id/eprint/21383/1/PPb_ABDUL%20AZIM%20ZAINAL%20ABIDIN%20M%20BM%2007_5.pdf
first_indexed 2023-09-18T23:06:26Z
last_indexed 2023-09-18T23:06:26Z
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