An element contribute to customer satisfaction and dissatisfaction towards the new non-billing system provided by Tenaga Nasional Berhad / Faraeza Ismail
TNB has introduced this stabil system as their new technoloqy, which is the new non- billing system. this is the concept of pre-payment meter is designed to gives convenience the consumer to buy an electricity. a smart card pre- payment meter is a metering system with a new billing methodology conve...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2003
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| Online Access: | http://ir.uitm.edu.my/id/eprint/22497/ http://ir.uitm.edu.my/id/eprint/22497/1/PPb_FARAEZA%20ISMAIL%20M%20BM%2003_5.pdf |